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Polycom UC Software Support Center

Notes

Polycom UC Software for SoundPoint IP, SoundStation IP, VVX Business Media, VVX Business IP Phones and SoundStructure

Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or the maintenance releases built on a qualified release. Microsoft qualification may fall behind Polycom Generally Available dates for UC Software, hence we request customers to check whether a release has been qualified before deploying new software. For all latest Microsoft qualified Releases Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases.

NEW!  6.2.0.4023, 6.1.1.2670, 6.1.0.6189, 6.0.0.4839 Rev C, 5.9.5.0614, 5.8.5.1256, 5.7.4.1087 Rev D, 5.6.5.0219, 5.5.4, 5.4.7, 5.3.3 Rev D, 5.2.5 Rev F, 5.1.3, 4.1.8 Rev M, 4.1.1 Rev AB and 4.0.14 Rev G now released 

Get the latest Polycom UC Software and find out about newly introduced features, engineering advisories and notifications, and product solutions.

Polycom UC Software and supporting documentation are available for the following latest releases:

VVX 300,310,400,410,500,600 & 1500 are not supported on UCS Releases starting 6.0.x & above.

VVX 250,350 & 450 are not supported on Skype for Business Online deployments 

Customers who wish to upgrade to UCS 6.2.0 & plan to use Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0  should follow a mandatory step to first upgrade existing (BToE) Application 3.8.0 onwards  (with UCS 5.8 & 5.9 ) to (BToE) Application 4.3.0 followed by UC Software 5.8 & 5.9 upgrade to 6.2.0 to retain successful pairing.

Before you proceed to upgrade on older UCS & BToE releases please read EA 318 & refer to UCS 6.2 Release notes.

Polycom UC Software is the telecommunications industry's most powerful and flexible SIP software for VoIP-enabled devices. Our UC Software and award-winning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest SIP feature set.

For the latest shipping configurations, please see the Engineering Advisories page.

NOTICE: VVX 500 Business Media Phones manufactured as of May 2017 are being shipped with a new display component from a secondary component vendor. When the VVX 500 business media phone encounters an incompatible version of UC software on the provisioning server that does not support the new component, the phone installs the UC software and you may experience a flicker. Please refer to Engineering Advisory 92279 regarding the patch.




Product Name Software Download Release Date
Product Name Software Download Release Date