Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or are maintenance releases built on a qualified release. Microsoft qualification may lag behind Polycom GA dates for UC Software so customers are requested to check whether a release has been qualified before deploying new software. Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases.
Due to a Security issue, we have replaced UC Software 5.8.0.12386 with 5.8.0.12848 Rev C.
Please update your software and visit the Security Center for more details.
VVX 300,310,400,410,500,600 & 1500 are not supported on UCS Releases starting 6.0.x & above.
VVX 250,350 & 450 are not supported on Skype for Business Online deployments
Customers who wish to upgrade to UCS 6.2.0 & plan to use Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0 should follow a mandatory step to first upgrade existing (BToE) Application 3.8.0 onwards (with UCS 5.8 & 5.9 ) to (BToE) Application 4.3.0 followed by UC Software 5.8 & 5.9 upgrade to 6.2.0 to retain successful pairing.
Before you proceed to upgrade on older UCS & BToE releases please read EA 318 & refer to UCS 6.2 Release notes.

Product Name Product Name & Notes	Software Download	Release Notes	Release Date
UC Software Release Matrix
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	287 MB	Release Notes (PDF)	Feb 11, 2020
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	614 MB	Release Notes (PDF)	Feb 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones[combined] Release Notes (PDF)	287 MB	Release Notes (PDF)	Mar 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones [Split] Release Notes (PDF)	613 MB	Release Notes (PDF)	Mar 11, 2020
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	287 MB	Release Notes (PDF)	Dec 09, 2019
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	613 MB	Release Notes (PDF)	Dec 09, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	287 MB	Release Notes (PDF)	Aug 08, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	613 MB	Release Notes (PDF)	Aug 08, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	281 MB	Release Notes (PDF)	Jul 23, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	601 MB	Release Notes (PDF)	Jul 23, 2019
Polycom UC software 5.9.6.2327 for VVX Business media phones[combined] Release Notes (PDF)	421 MB	Release Notes (PDF)	Mar 27, 2020
Polycom UC software 5.9.6.2327 for VVX Business media phones [Split] Release Notes (PDF)	920 MB	Release Notes (PDF)	Mar 27, 2020
Polycom CAB files for UC Software 5.9.6.2327 for VVX Business Media Phones and SoundStructure	789 MB		Mar 27, 2020
Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0 Release Notes (PDF)	3.3 MB	Release Notes (PDF)	Dec 31, 2020
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	425 MB	Release Notes (PDF)	Oct 21, 2019
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	934 MB	Release Notes (PDF)	Oct 21, 2019
Polycom CAB files for UC Software 5.9.5.0614 for VVX Business Media Phones and SoundStructure	803 MB		Oct 21, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF)	6.2 MB	Release Notes (PDF)	Sep 20, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	420 MB	Release Notes (PDF)	Sep 18, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	925 MB	Release Notes (PDF)	Sep 18, 2019
Polycom CAB files for UC Software 5.9.4.3247 for VVX Business Media Phones and SoundStructure	794 MB		Sep 18, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF)	6.2 MB	Release Notes (PDF)	Sep 20, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	419 MB	Release Notes (PDF)	Jul 12, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	922 MB	Release Notes (PDF)	Jul 12, 2019
Polycom CAB files for UC Software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure	792 MB		Jul 12, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.0.0.0 Release Notes (PDF)	5.3 MB	Release Notes (PDF)	Apr 15, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	416 MB	Release Notes (PDF)	Jul 23, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	916 MB	Release Notes (PDF)	Jul 23, 2019
Polycom CAB files for UC Software 5.8.5.1256 for VVX Business Media Phones and SoundStructure	787 MB		Jul 23, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Combined] Release Notes (PDF)	416 MB	Release Notes (PDF)	Jan 31, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Split] Release Notes (PDF)	916 MB	Release Notes (PDF)	Jan 31, 2019
Polycom CAB files for UC Software UCS 5.8.3.2414 for VVX Business IP Phones	821 MB		Jan 31, 2019
Polycom UC Software 5.8.2.4732 for VVX Business IP Phones [Combined] Release Notes (PDF)	419 MB	Release Notes (PDF)	Nov 15, 2018
Polycom UC Software 5.8.2.4732 for VVX Business IP Phones [Split] Release Notes (PDF)	900 MB	Release Notes (PDF)	Nov 15, 2018
Polycom CAB files for UC Software 5.8.2.4732 for VVX Business IP Phones	831 MB		Nov 15, 2018
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF)	354 MB	Release Notes (PDF)	Mar 14, 2019
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF)	713 MB	Release Notes (PDF)	Mar 14, 2019
Polycom CAB files for UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure	691 MB		Mar 14, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 3.8.0 Release Notes (PDF)	2.38 MB	Release Notes (PDF)	Jun 05, 2018

Product Name Product Name & Notes	Software Download	Release Notes
Conference Composer 3.0.1 Release Notes (PDF)	40.7 MB	Release Notes (PDF)
Conference Composer 2.9.0	39.5 MB
Conference Composer 2.8.2	39.4 MB
Conference Composer 2.7.0	39.8 MB
Conference Composer 2.5.11	38.9 MB
Conference Composer 2.5.9	38.5 MB
Conference Composer 2.5.7	35.7 MB
Conference Composer 2.4.4	31.3 MB
Conference Composer 2.3.6	29.6 MB
Vortex EF2280 2.5.3 Firmware	181.6 KB
Vortex EF2241 2.5.3 Firmware	230.8 KB
Vortex EF2211 2.5.3 Firmware	227.4 KB
Vortex EF2210 2.5.3 Firmware	178.9 KB
Vortex EF2201 2.5.3 Firmware	170.6 KB

Setup Documents

Document Name	Language
Poly VVX 350 and VVX 450 Business IP Phones Setup Sheet	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Spanish
Polycom UC Software with Skype for Business Deployment Guide 5.9.0 (HTML)
Polycom UC Software with Skype for Business Deployment Guide 5.8.0 (HTML)
Wallmount and Face Plate Instructions for Poly VVX 150, 250, 350 and 450

User and Administrator Documents

Document Name	Language
Polycom UC Software Administrator Guide 6.1.0 (HTML)
Polycom UC Software Administrator Guide 6.0.0 (HTML)
Polycom UC Software Administrator Guide 5.9.0 (HTML)
Polycom UC Software Administrator Guide 5.8.0 (HTML)
Polycom UC Software Provisioning Guide
Polycom UC Software with Skype for Business - Deployment Guide 6.2.0
Polycom VVX 250, 350, and 450 Business IP Phones Quick Tips	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Russian Spanish
Polycom VVX Business IP Phones User Guide 6.1.0 (HTML)
Polycom VVX Business IP Phones - User Guide 6.0.0 (HTML)
Polycom VVX Business IP Phones User Guide 5.9.0 (HTML)
Polycom VVX Business IP Phones User Guide 5.8.0 (HTML)	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Russian Spanish
Polycom VVX Business IP Phones with Better Together over Ethernet - User Guide 6.0.0 (HTML)
Polycom VVX Business IP Phones with Better Together over Ethernet Quick Tips	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Russian Spanish
Polycom VVX Business IP Phones with Better Together over Ethernet User Guide 5.9.0 (HTML)
Polycom VVX Business IP Phones with Better Together over Ethernet User Guide 5.8.0 (HTML)
Polycom VVX Business IP Phones with Skype for Business Quick Tips	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Russian Spanish
Polycom VVX Business IP Phones with Skype for Business User Guide 5.9.0 (HTML)
Polycom VVX Business IP Phones with Skype for Business User Guide 5.8.0 (HTML)	Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese Russian Spanish
Polycom VVX D60 Wireless Handset User Guide 5.9.0

EULA

Document Name	Language
Polycom End User License Agreement

Document Name	Language
Calls from Polycom SoundStation IP 6000 with MAC Addresses starting with “6416” Fail (EA1305)
Certificate Updates For Polycom UC Software 4.0.7
Selecting the Right Conference Phone for Different Room Environments
White Paper - Configuration File Management on SoundPoint IP/SoundStation IP/VVX Phones