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Polycom VVX 250

  • Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or are maintenance releases built on a qualified release. Microsoft qualification may lag behind Polycom GA dates for UC Software so customers are requested to check whether a release has been qualified before deploying new software. Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases. 

  • Due to a Security issue, we have replaced UC Software 5.8.0.12386 with 5.8.0.12848 Rev C.
    Please update your software and visit the Security Center for more details. 
  • VVX 300,310,400,410,500,600 & 1500 are not supported on UCS Releases starting 6.0.x & above.
  • VVX 250,350 & 450 are not supported on Skype for Business Online deployments 
  • Customers who wish to upgrade to UCS 6.2.0 & plan to use Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0  should follow a mandatory step to first upgrade existing (BToE) Application 3.8.0 onwards  (with UCS 5.8 & 5.9 ) to (BToE) Application 4.3.0 followed by UC Software 5.8 & 5.9 upgrade to 6.2.0 to retain successful pairing.
  • Before you proceed to upgrade on older UCS & BToE releases please read EA 318 & refer to UCS 6.2 Release notes.
Product Name Product Name & Notes Software Download Release Notes Release Date
UC Software Release Matrix
Polycom UC Software 6.3.0.14929 for VVX Business Media Phones, Business IP Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 289 MB Jun 26, 2020
Polycom UC Software 6.3.0.14929 for VVX Business Media Phones, Business IP Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 618 MB Jun 26, 2020
Polycom CAB files for UC Software 6.3.0.14929 for VVX Business Media, Business IP Phones Phones and SoundStructure 528 MB Jun 26, 2020
Polycom Better Together over Ethernet Connector (BToE) Application 4.4.0 Release Notes (PDF) 5.7 MB Jun 26, 2020
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Feb 11, 2020
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 614 MB Feb 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones[combined] Release Notes (PDF) 287 MB Mar 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones [Split] Release Notes (PDF) 613 MB Mar 11, 2020
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Dec 09, 2019
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 613 MB Dec 09, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Aug 08, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 613 MB Aug 08, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 281 MB Jul 23, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 601 MB Jul 23, 2019
Polycom UC software 5.9.6.2327 for VVX Business media phones[combined] Release Notes (PDF) 421 MB Mar 27, 2020
Polycom UC software 5.9.6.2327 for VVX Business media phones [Split] Release Notes (PDF) 920 MB Mar 27, 2020
Polycom CAB files for UC Software 5.9.6.2327 for VVX Business Media Phones and SoundStructure 789 MB Mar 27, 2020
Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0 Release Notes (PDF) 3.5 MB May 19, 2020
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 425 MB Oct 21, 2019
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 934 MB Oct 21, 2019
Polycom CAB files for UC Software 5.9.5.0614 for VVX Business Media Phones and SoundStructure 803 MB Oct 21, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 420 MB Sep 18, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 925 MB Sep 18, 2019
Polycom CAB files for UC Software 5.9.4.3247 for VVX Business Media Phones and SoundStructure 794 MB Sep 18, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 419 MB Jul 12, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 922 MB Jul 12, 2019
Polycom CAB files for UC Software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure 792 MB Jul 12, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.0.0.0 Release Notes (PDF) 5.3 MB Apr 15, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 416 MB Jul 23, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 916 MB Jul 23, 2019
Polycom CAB files for UC Software 5.8.5.1256 for VVX Business Media Phones and SoundStructure 787 MB Jul 23, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Combined] Release Notes (PDF) 416 MB Jan 31, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Split] Release Notes (PDF) 916 MB Jan 31, 2019
Polycom CAB files for UC Software UCS 5.8.3.2414 for VVX Business IP Phones 821 MB Jan 31, 2019
Polycom UC Software 5.8.2.4732 for VVX Business IP Phones [Combined] Release Notes (PDF) 419 MB Nov 15, 2018
Polycom UC Software 5.8.2.4732 for VVX Business IP Phones [Split] Release Notes (PDF) 900 MB Nov 15, 2018
Polycom CAB files for UC Software 5.8.2.4732 for VVX Business IP Phones 831 MB Nov 15, 2018
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 354 MB Mar 14, 2019
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 713 MB Mar 14, 2019
Polycom CAB files for UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure 691 MB Mar 14, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 3.8.0 Release Notes (PDF) 2.38 MB Jun 05, 2018
Product Name Product Name & Notes Software Download Release Notes Release Date
Polycom CAB files for UC Software UCS 5.9.1.0615 for VVX Business IP Phones 846 MB Jan 10, 2019
Polycom UC software UCS 5.9.1.0615 for VVX Business IP Phones [Split] Release Notes (PDF) 944 MB Jan 10, 2019
Polycom UC software UCS 5.9.1.0615 for VVX Business IP Phones [Combined] Release Notes (PDF) 429 MB Jan 10, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 3.9.1 Release Notes (PDF) 2.9 MB Apr 04, 2019
Polycom UC software UCS 5.9.0.9373 for VVX Business IP Phones [Combined] Release Notes (PDF) 429 MB Dec 18, 2018
Polycom UC software UCS 5.9.0.9373 for VVX Business IP Phones [Split] Release Notes (PDF) 944 MB Dec 18, 2018
Polycom CAB files for UC Software UCS 5.9.0.9373 for VVX Business IP Phones 846 MB Dec 18, 2018
Polycom Better Together over Ethernet Connector (BToE) Application 3.9.0 Release Notes (PDF) 6.6 MB Dec 17, 2018
Polycom UC Software 5.8.1.7278 Rev H for VVX Business IP Phones [Combined] Release Notes (PDF) 403 MB Oct 22, 2018
Polycom UC Software 5.8.1.7278 Rev H for VVX Business IP Phones [Split] Release Notes (PDF) 889 MB Oct 22, 2018
Polycom CAB files for UC Software 5.8.1.7278 Rev H for VVX Business IP Phones 797 MB Oct 22, 2018
Polycom UC Software 5.8.0.13851 Rev J for VVX Business IP Phones [Combined] Release Notes (PDF) 405 MB Oct 22, 2018
Polycom UC Software 5.8.0.13851 Rev J for VVX Business IP Phones [Split] Release Notes (PDF) 893 MB Oct 22, 2018
Polycom CAB files for UC Software 5.8.0.13851 Rev J for VVX Business Media IP Phones 801 MB Oct 22, 2018
Document Name Language
Polycom UC Software Administrator Guide 6.1.0 (HTML)
Polycom UC Software Administrator Guide 6.0.0 (HTML)
Polycom UC Software Administrator Guide 5.9.0 (HTML)
Polycom UC Software Administrator Guide 5.8.0 (HTML)
Polycom UC Software Provisioning Guide
Polycom UC Software with Skype for Business - Deployment Guide 6.2.0
Polycom VVX Business IP Phones User Guide 6.1.0 (HTML)
Polycom VVX Business IP Phones - User Guide 6.0.0 (HTML)
Polycom VVX Business IP Phones User Guide 5.9.0 (HTML)
Polycom VVX Business IP Phones User Guide 5.8.0 (HTML)
Polycom VVX Business IP Phones with Better Together over Ethernet - User Guide 6.0.0 (HTML)
Polycom VVX Business IP Phones with Better Together over Ethernet User Guide 5.9.0 (HTML)
Poly UC Software Administrator Guide 6.3.0 (HTML)
Polycom VVX 250, 350, and 450 Business IP Phones Quick Tips
Polycom VVX Business IP Phones with Better Together over Ethernet Quick Tips
Polycom VVX Business IP Phones with Better Together over Ethernet User Guide 5.8.0 (HTML)
Polycom VVX Business IP Phones with Skype for Business Quick Tips
Polycom VVX Business IP Phones with Skype for Business User Guide 5.9.0 (HTML)
Polycom VVX Business IP Phones with Skype for Business User Guide 5.8.0 (HTML)
Polycom VVX D60 Wireless Handset User Guide 5.9.0
Document Name Language
Polycom End User License Agreement
Document Name Language
Certificate Updates for Polycom UC Software 6.1.0
Certificate Updates for Polycom UC Software Technical Update 6.0.0
Certificate Updates for Polycom UC Software Technical Update 5.9.0
Poly CCX Business Media Phones and Polycom VVX Business Media and IP Phones Privacy Guide
Poly VVX Business IP Phones Regulatory Notice
Polycom UC Software Offer of Source for Open Source Software 6.2.0
Polycom UC Software Offer of Source for Open Source Software 6.1.0
Polycom UC Software Offer of Source for Open Source Software 6.0.0
Polycom UC Software Offer of Source for Open Source Software 5.9.0
Polycom UC Software REST API Reference Manual 6.1.0
Polycom UC Software REST API Reference Manual 6.0.0
Polycom UC Software REST API Reference Manual 5.9.0
Polycom VVX Phones with Better Together over Ethernet Offer of Source for Open Source Software 4.0.0
Poly UCS 6.3.0 Certificate Update