Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and even with the Alexa devices they already have at home.

For meeting rooms, Alexa for Business simplifies the experiences for users (for more information, see Alexa in meeting rooms).

Polycom Trio and Alexa for Business

Polycom Trio is certified as an Alexa device, which means that it can work as a standalone device with AVS (Alexa Voice Services) and Alexa for Business. No other component or device is required in the room. In addition, its echo cancellation technology prevents Alexa from “waking up” when Alexa is used during a conference by a remote party.

The following prerequisites allow you to enable Polycom Trio for Alexa for Business:

Polycom Trio endpoints with version 5.9.0 or greater
A Polycom Cloud Services (PCS) account
An AWS account with proper administrator permissions

Products	Trio Software Version
Polycom Trio 8500	5.9.0
Polycom Trio 8800	5.9.0

Note: Alexa for Business is only supported when Polycom Trio base profile is set to Skype for Business ("Skype") or Open SIP ("Generic")

The following documents provide detailed information on how to enable Alexa for Business:

Polycom Unified Communication for Amazon Alexa for Business

Alexa for Business Related Links