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RealPresence Resource Manager

Notes

The RealPresence Resource Manager system is a management solution that provides unified management of the Polycom® RealPresence® Clariti™ and video and audio endpoints. Unified management features include license management, monitoring, conference scheduling, and provisioning of Polycom video infrastructure products and as well as both Polycom and third-party endpoints within your environment.

The RealPresence Resource Manager system is available in an Appliance Edition (software packaged to be hosted on a server) and a Virtual Editon (software packaged for virtual hosts).

PLEASE NOTE:

When you upgrade to RealPresence Resource Manager 10.0 and later, you must use the RealPresence Resource Manager system to license supported products. Please carefully review the RealPresence Resource Manager System release notes and upgrade guide.

  • Upgrade paths as outlined in the Release Notes must be followed.
  • RPONE AND RP a-la-carte are no longer supported licenses in DMA version 10.0 and later. Only Clariti (using RPRM) licensed system or a CFS (using license file) licensed system are supported with DMA 10.x (See DMA Operations Guide, Licensing section). Contact your Poly partner for assistance with migration from RPOne and RP a-la-cart licenses to Clarity licenses.

WARNING! DO NOT attempt to upgrade your RPRM if you are unaware of your Service Contract has expired. The system will check entitlement only after an upgrade procedure has taken place. If your Service Contract has expired and the version upgraded to is not within your valid version window, you Clariti Solution will not process calls. To check version window, you can login with your Polycom License Center account and reference the RPRM Previous Releases tab.




Product Name Software Download Release Date

RealPresence Resource Manager System Upgrade Software for 10.6.0

Mar 15, 2019

RealPresence Resource Manager System Upgrade Software for 10.5.0

Dec 21, 2018

RealPresence Resource Manager System Upgrade Software for 10.4.0

Jul 17, 2018

RealPresence Resource Manager System Upgrade Software for 10.3.0

Dec 19, 2017

RealPresence Resource Manager System Upgrade Software for 10.2.0

Oct 02, 2017

RealPresence Resource Manager System Upgrade Software for 10.1.0

May 02, 2017

RealPresence Resource Manager System Upgrade Software for 10.0.1

Oct 18, 2016

RealPresence Resource Manager System Upgrade Software for 10.0.0

Aug 05, 2016

RealPresence Resource Manager System USB Configuration Utility File for 10.0.0

Aug 05, 2016

RealPresence Resource Manager System Upgrade Software for 9.0.1

Dec 23, 2015

RealPresence Resource Manager System Upgrade Software for 9.0.0

Dec 23, 2015

RealPresence Resource Manager System Upgrade Software for 8.4.1

Sep 18, 2015

RealPresence Resource Manager System Upgrade Software for 8.4.0

Jun 15, 2015

RealPresence Resource Manager System Upgrade Software for 8.3.2

Mar 27, 2015

RealPresence Resource Manager System Upgrade Software for 8.3.1

Mar 13, 2015

RealPresence Resource Manager System Upgrade Software for 8.3.0

Dec 19, 2014

RealPresence Resource Manager System Upgrade Software for 8.2.1

Nov 03, 2014

RealPresence Resource Manager System Upgrade Software for 8.2.0

Jun 27, 2014

RealPresence Resource Manager System Upgrade Software for 8.1.1

Apr 18, 2014

RealPresence Resource Manager System, Virtual Edition Software and Release Notes