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Polycom VVX 400 and 410

  • Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or the maintenance releases built on a qualified release. Microsoft qualification may fall behind Polycom Generally Available dates for UC Software, hence we request customers to check whether a release has been qualified before deploying new software. For all latest Microsoft qualified Releases Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases.

  • Due to a Security issue, we have replaced UC Software 5.7.0.11768, 5.7.1.2205, 5.7.2.1277, 5.8.0.12386 with 5.7.0.14430 Rev R, 5.7.1.3782 Rev D, 5.7.2.1765 Rev E, 5.8.0.13851 Rev J.

              Please update your software and visit the Security Center for more details. 

  • To view product specific How To videos, click here
Product Name Product Name & Notes Software Download Release Notes Release Date
UC Software Release Matrix
Polycom UC software 5.9.6.2996 for VVX Business media phones[combined] Release Notes (PDF) 421 MB Mar 02, 2021
Polycom UC software 5.9.6.2996 for VVX Business media phones [Split] Release Notes (PDF) 920 MB Mar 02, 2021
Polycom CAB files for UC Software 5.9.6.2996 for VVX Business Media Phones and SoundStructure 789 MB Mar 02, 2021
Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0 Release Notes (PDF) 3.5 MB May 19, 2020
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 425 MB Oct 21, 2019
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 934 MB Oct 21, 2019
Polycom CAB files for UC Software 5.9.5.0614 for VVX Business Media Phones and SoundStructure 803 MB Oct 21, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 420 MB Sep 18, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 925 MB Sep 18, 2019
Polycom CAB files for UC Software 5.9.4.3247 for VVX Business Media Phones and SoundStructure 794 MB Sep 18, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 419 MB Jul 12, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 922 MB Jul 12, 2019
Polycom CAB files for UC Software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure 792 MB Jul 12, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.0.0.0 Release Notes (PDF) 5.3 MB Apr 15, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 416 MB Jul 23, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 916 MB Jul 23, 2019
Polycom CAB files for UC Software 5.8.5.1256 for VVX Business Media Phones and SoundStructure 787 MB Jul 23, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Combined] Release Notes (PDF) 416 MB Jan 31, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Split] Release Notes (PDF) 916 MB Jan 31, 2019
Polycom CAB files for UC Software UCS 5.8.3.2414 for VVX Business IP Phones 821 MB Jan 31, 2019
Polycom UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 419 MB Nov 15, 2018
Polycom UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 900 MB Nov 15, 2018
Polycom CAB files for UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure 831 MB Nov 15, 2018
Polycom Better Together over Ethernet Connector (BToE) Application 3.8.0 Release Notes (PDF) 2.38 MB Jun 05, 2018
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 354 MB Mar 14, 2019
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 713 MB Mar 14, 2019
Polycom CAB files for UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure 691 MB Mar 14, 2019
Polycom UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 355 MB Nov 30, 2018
Polycom UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 713 MB Nov 30, 2018
Polycom CAB files for UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure 622 MB Nov 30, 2018
Polycom Better Together over Ethernet Connector (BToE) Application 3.7.5 5.0 MB Dec 17, 2018
Polycom UC software UCS 5.6.5.0219 for VVX Business IP Phones [Combined] Release Notes (PDF) 351 MB Mar 05, 2019
Polycom UC software UCS 5.6.5.0219 for VVX Business IP Phones [Split] Release Notes (PDF) 706 MB Mar 05, 2019
Polycom CAB files for UC Software UCS 5.6.5.0219 for VVX Business IP Phones 684 MB Mar 05, 2019
Polycom UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 360 MB Oct 30, 2018
Polycom UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 723 MB Oct 30, 2018
Polycom CAB files for UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure 628 MB Oct 30, 2018
Polycom UC software 5.5.4 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 347 MB Jan 11, 2018
Polycom UC software 5.5.4 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 698 MB Jan 11, 2018
Polycom CAB files for UC Software 5.5.4 for VVX Business Media Phones and SoundStructure 609 MB Jan 11, 2018
Product Name Product Name & Notes Software Download Release Notes Release Date
Document Name Language
How to Provision a Polycom Phone
Polycom UC Software Administrator Guide 5.9.0 (HTML)
Polycom UC Software Administrator Guide 5.8.1 (HTML)
Polycom UC Software Feature Summary
Polycom VVX 300/310/400/410 Administrator Guide Addendum UCS 4.1.4
Polycom VVX 400 and 410 Business Media Phones User Guide
Polycom VVX 400 and 410 User Guide
Polycom VVX 400 and VVX 410 Quick User Guide - UCS 4.1.4
Polycom VVX Business Media Phones for Skype for Business Quick Tips 5.8.0
Polycom VVX Business Media Phones for Skype for Business User Guide 5.9.0 (HTML)
Polycom VVX Business Media Phones for Skype for Business User Guide 5.8.1 (HTML)
Poly UC Software 6.3.1 Admin Guide
Polycom VVX Business Media Phones User Guide
Polycom VVX Business Media Phones User Guide 5.9.0 (HTML)
Polycom VVX Business Media Phones User Guide 5.8.1 (HTML)
Polycom VVX Business Media Phones with Better Together over Ethernet Quick Tips 5.8.0
Polycom VVX Business Media Phones with Better Together over Ethernet User Guide 5.9.0 (HTML)
Polycom VVX Business Media Phones with Better Together over Ethernet User Guide 5.8.0 (HTML)
Polycom VVX D60 Wireless Handset User Guide 5.8.0
Polycom Web Configuration Utility User Guide - UCS 4.1.4
Poly VVX Business Media Phones 6.3.1 User Guide
Productivity Suite Quick Start Guide - UCS 4.1.4
Quick Tips for Polycom VVX 400 and VVX 410 Business Media Phones
Quick Tips for Polycom VVX 400 Series Business Media Phones
Quick Tips for Polycom VVX 400 Series Business Media Phones (PDF)
Quick Tips for Using Polycom VVX Phones in a Microsoft Lync Environment
Using Polycom Phones in a Microsoft Lync 2010 Environment
Document Name Language
Polycom End User License Agreement