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RealPresence Group 300/310

 
  • Microsoft has announced changes related to the Microsoft Online device registration requirement. These changes affect RealPresence Group Series systems registered for Skype for Business accounts. Before upgrading your Microsoft environment RealPresence Group Series system, see the Technical Advisory for specific changes and actions required.
  • Only use software version 6.2.0 or later when pairing Polycom Trio VisualPro or RealPresence Group Series 310 and 500 systems with Polycom Trio 8500 and 8800 systems versions 5.7.2AB or later.  Your RealPresence Group Series system must also be hardware version 20 or later. See Polycom Trio
  • If you are manually upgrading the RealPresence Group Series system using the system web interface and the current software version is lower than 6.2.0.2, first upgrade to 6.2.0.2 and then upgrade to 6.2.1.2.
  • To view product specific How To videos, click here
Product Name Product Name & Notes Software Download Release Notes Release Date
RealPresence Group Series Version 6.2.2.1 Software Release Notes (PDF) 421 MB Dec 11, 2019
RealPresence Group Series Version 6.2.2 Software Release Notes (PDF) 421 MB Sep 30, 2019
RealPresence Group Series Version 6.2.1.2 Software Release Notes (PDF) 404 MB Aug 09, 2019
RealPresence Group Series Version 6.2.1.1 Software Release Notes (PDF) 404 MB Jun 18, 2019
RealPresence Group Series Version 6.2.1 Software Release Notes (PDF) 404 MB May 16, 2019
RealPresence Group Series Version 6.2.0.2 Software Release Notes (PDF) 396 MB Apr 03, 2019
RealPresence Group Series Version 6.2.0.1 Software Release Notes (PDF) 396 MB Feb 18, 2019
RealPresence Group Series Version 6.2.0 Software Release Notes (PDF) 396 MB Dec 21, 2018
RealPresence Group Series Version 6.1.7.2 Software Release Notes (PDF) 379 MB Oct 31, 2018
RealPresence Group Series Version 6.1.7.1 Software Release Notes (PDF) 380 MB Oct 01, 2018
RealPresence Group Series Version 6.1.7 Software Release Notes (PDF) 380 MB Jun 15, 2018
RealPresence Group Series Version 6.1.6.1 Software Release Notes (PDF) 380 MB May 08, 2018
RealPresence Group Series Software Version 6.1.5 Release Notes (PDF) 381 MB Feb 15, 2018
RealPresence Group Series Software Version 6.1.4 Release Notes (PDF) 377 MB Dec 08, 2017
RealPresence Group Series Software Version 6.1.3 Release Notes (PDF) 377 MB Sep 29, 2017
RealPresence Group Series Software Version 6.1.2.1 Release Notes (PDF) 377 MB Aug 25, 2017
RealPresence Group Series Software Version 6.1.2 Release Notes (PDF) 377 MB Jul 19, 2017
RealPresence Group Series Software Version 6.1.1 Release Notes (PDF) 374 MB Apr 28, 2017
RealPresence Group Series Software Version 6.1.0 Release Notes (PDF) 373 MB Feb 17, 2017
RealPresence Group Series Software Version 6.0.1 Release Notes (PDF) 357 MB Nov 18, 2016
RealPresence Group Series Software Version 6.0.0 Release Notes (PDF) 357 MB Sep 29, 2016
RealPresence Group Series Software Version 5.1.2 Release Notes (PDF) 346 MB Jun 24, 2016
RealPresence Group Series Software Version 5.1.1 Release Notes (PDF) 345 MB May 04, 2016
RealPresence Group Series Software Version 5.1.0 Release Notes (PDF) 342 MB Feb 26, 2016
RealPresence Group Series Software Version 5.0.2 Release Notes (PDF) 335 MB Jan 20, 2016
RealPresence Group Series Software Version 5.0.0 Release Notes (PDF) 334 MB Sep 10, 2015
RealPresence Group Series Software Version 5.0.1 Release Notes (PDF) 335 MB Nov 23, 2015
RealPresence Group Series Software Version 4.1.5 Release Notes (PDF) 306 MB Sep 12, 2014
RealPresence Group Series Software Version 4.1.4 Release Notes (PDF) 306 MB Jul 30, 2014
RealPresence Group Series Software Version 4.1.3.2 (RealPresence Group Series update for Heartbleed Open SSL vulnerability) Release Notes (PDF) 306 MB Apr 24, 2014
RealPresence Group Series Software Version 4.1.3 Release Notes (PDF) 306 MB Mar 12, 2014
RealPresence Group Series Software Version 4.1.1.1 Release Notes (PDF) 305 MB Sep 26, 2013
RealPresence Group Series Software Version 4.1.1 Release Notes (PDF) 305 MB Jul 14, 2017
RealPresence Group Series Software Version 4.0.2.2 (RealPresence Group Series update for Heartbleed Open SSL vulnerability) Release Notes (PDF) 322 MB May 02, 2014
RealPresence Group Series Software Version 4.3.1 Release Notes (PDF) 303 MB Jun 18, 2015
RealPresence Group Series Software Version 4.3.0 Release Notes (PDF) 303 MB Mar 06, 2015
RealPresence Group Series Software Version 4.3.2 Release Notes (PDF) 303 MB Aug 06, 2015
RealPresence Group Series Software Version 4.2.0 Release Notes (PDF) 302 MB Dec 19, 2014
RealPresence Group Series Version 6.2.2.1 Software CAB 421 MB Dec 11, 2019
RealPresence Group Series Version 6.2.2 Software CAB 421 MB Sep 30, 2019
RealPresence Group Series Version 6.2.1.2 Software CAB 404 MB Aug 09, 2019
RealPresence Group Series Version 6.2.1.1 Software CAB 404 MB Jun 18, 2019
RealPresence Group Series Version 6.2.1 Software CAB 404 MB May 16, 2019
RealPresence Group Series Version 6.2.0.2 Software CAB 396 MB Apr 03, 2019
RealPresence Group Series Version 6.2.0.1 Software CAB 396 MB Feb 18, 2019
RealPresence Group Series Version 6.2.0 Software CAB 396 MB Dec 21, 2018
RealPresence Group Series Version 6.1.7.2 Software CAB 380 MB Oct 31, 2018
RealPresence Group Series Version 6.1.7.1 Software CAB 380 MB Oct 01, 2018
RealPresence Group Series Version 6.1.7 Software CAB 380 MB Jun 15, 2018
RealPresence Group Series Version 6.1.6.1 Software CAB 380 MB May 08, 2018
RealPresence Group Series Version 6.1.5 Software CAB 381 MB Feb 15, 2018
Polycom Touch Control Operating System Version 6.2.2.1 59 MB Dec 11, 2019
Polycom Touch Control Operating System Version 6.2.2 59.4 MB Sep 30, 2019
Polycom Touch Control Operating System Version 6.2.1.2 27 MB Aug 09, 2019
Polycom Touch Control Operating System Version 6.2.1.1 59 MB Jun 18, 2019
Polycom Touch Control Operating System Version 6.2.1 59 MB May 16, 2019
Polycom Touch Control Operating System Version 6.2.0.2 59 MB Apr 03, 2019
Polycom Touch Control Operating System Version 6.2.0.1 59 MB Feb 18, 2019
Polycom Touch Control Operating System Version 6.2.0 59 MB Dec 21, 2018
Polycom Touch Control Operating System Version 6.1.7.2 59 MB Oct 31, 2018
Polycom Touch Control Operating System Version 6.1.7.1 60 MB Oct 01, 2018
Polycom Touch Control Operating System Version 6.1.7 60 MB Jun 15, 2018
Polycom Touch Control Operating System Version 6.1.6.1 59 MB May 08, 2018
Polycom Touch Control Operating System Version 6.1.5 59 MB Feb 15, 2018
Polycom Touch Control Operating System Version 6.1.4 62 MB Dec 08, 2017
Polycom Touch Control Operating System Version 6.1.3 62 MB Sep 29, 2017
Polycom Touch Control Operating System Version 6.1.2 (to be used with RealPresence Group Series 6.1.2 or 6.1.2.1) 62 MB Jul 19, 2017
Polycom Touch Control Operating System Version 6.1.1 62 MB Apr 28, 2017
Polycom Touch Control Operating System Version 6.1.0 62 MB Feb 17, 2017
Polycom Touch Control Operating System Version 6.0.1 61.8 MB Nov 18, 2016
Polycom Touch Control Operating System Version 6.0.0 61.8 MB Sep 29, 2016
Polycom Touch Control Operating System Version 5.1.1 61.7 MB May 04, 2016
Polycom Touch Control Operating System Version 5.1.0 61.8 MB Feb 26, 2016
Polycom Touch Control Operating System Version 5.1.2 61.8 MB Jun 24, 2016
Polycom Touch Control Operating System Version 5.0.2 61.6 MB Jan 20, 2016
Polycom Touch Control Operating System Version 5.0.1 61.7 MB Nov 23, 2015
Polycom Touch Control Operating System Version 5.0.0 61.6 MB Sep 25, 2015
Polycom Touch Control Operating System Version 4.3.2 61.7 MB Aug 06, 2015
Polycom Touch Control Operating System Version 4.1.4 60.9 MB Jul 30, 2014
Polycom Touch Control Operating System Version 4.1.3 60.9 MB Feb 24, 2014
Polycom Touch Control Operating System Version 4.1.1.1 61.6 MB Sep 18, 2013
Polycom Touch Control Operating System Version 4.1.1 61.6 MB Jul 22, 2013
Polycom Touch Control Operating System Version 4.0.2 64.4 MB Mar 19, 2013
Polycom Touch Control Operating System Version 4.0.1 67.2 MB Jan 14, 2013
Polycom Touch Control Operating System Version 4.3.0 61.7 MB Mar 06, 2015
Polycom Touch Control Operating System Version 4.2.0 61.7 MB Dec 19, 2014
Polycom Touch Control Operating System Version 4.3.1 61.7 MB Jun 18, 2015
Polycom Touch Control Operating System Version 4.1.5 60.9 MB Sep 12, 2014
Polycom Touch Control Panel Software Version 6.2.2.1 27 MB Dec 11, 2019
Polycom Touch Control Panel Software Version 6.2.2 27.5 MB Sep 30, 2019
Polycom Touch Control Panel Software Version 6.2.1.2 27 MB Aug 09, 2019
Polycom Touch Control Panel Software Version 6.2.1.1 27 MB Jun 18, 2019
Polycom Touch Control Panel Software Version 6.2.1 27 MB May 16, 2019
Polycom Touch Control Panel Software Version 6.2.0.2 27 MB Apr 03, 2019
Polycom Touch Control Panel Software Version 6.2.0.1 27 MB Feb 18, 2019
Polycom Touch Control Panel Software Version 6.2.0 27 MB Dec 21, 2018
Polycom Touch Control Panel Software Version 6.1.7.2 27 MB Oct 31, 2018
Polycom Touch Control Panel Software Version 6.1.7.1 27 MB Oct 01, 2018
Polycom Touch Control Panel Software Version 6.1.7 27 MB Jun 15, 2018
Polycom Touch Control Panel Software Version 6.1.6.1 27 MB May 08, 2018
Polycom Touch Control Panel Software Version 6.1.5 27 MB Feb 15, 2018
Polycom Touch Control Panel Software Version 6.1.4 27 MB Dec 08, 2017
Polycom Touch Control Panel Software Version 6.1.3 27 MB Sep 29, 2017
Polycom Touch Control Panel Software Version 6.1.2.1 27 MB Aug 25, 2017
Polycom Touch Control Panel Software Version 6.1.2 27 MB Jul 20, 2017
Polycom Touch Control Panel Software Version 6.1.1 27 MB Apr 28, 2017
Polycom Touch Control Panel Software Version 6.1.0 26.9 MB Feb 17, 2017
Polycom Touch Control Panel Software Version 6.0.1 26.8 MB Nov 18, 2016
Polycom Touch Control Panel Software Version 6.0.0 26.8 MB Sep 29, 2016
Polycom Touch Control Panel Software Version 5.1.2 26.5 MB Jun 24, 2016
Polycom Touch Control Panel Software Version 5.1.1 26.5 MB May 04, 2016
Polycom Touch Control Panel Software Version 5.1.0 26.6 MB Feb 26, 2016
Polycom Touch Control Panel Software Version 5.0.2 26.4 MB Jan 20, 2016
Polycom Touch Control Panel Software Version 5.0.1 26.4 MB Nov 23, 2015
Polycom Touch Control Panel Software Version 5.0.0 26.3 MB Sep 25, 2015
Polycom Touch Control Panel Software Version 4.1.5 32.5 MB Sep 12, 2014
Polycom Touch Control Panel Software Version 4.1.4 32.5 MB Jul 30, 2014
Polycom Touch Control Panel Software Version 4.1.3 32.5 MB Feb 24, 2014
Polycom Touch Control Panel Software Version 4.1.1.1 29.2 MB Sep 18, 2013
Polycom Touch Control Panel Software Version 4.1.1 29.2 MB Jul 22, 2013
Polycom Touch Control Panel Software Version 4.0.2 27.5 MB Mar 19, 2013
Polycom Touch Control Panel Software Version 4.0.1 24.2 MB Jan 14, 2013
Polycom Touch Control Panel Software Version 4.3.1 33.4 MB Jun 18, 2015
Polycom Touch Control Panel Software Version 4.3.0 33.4 MB Mar 06, 2015
Polycom Touch Control Panel Software Version 4.3.2 33.4 MB Aug 06, 2015
Polycom Touch Control Panel Software Version 4.2.0 33.4 MB Dec 19, 2014
Polycom RealPresence Touch Version 2.2.2.1 (to be used with RealPresence Group Series 6.2.2.1 Software) 165 MB Dec 11, 2019
Polycom RealPresence Touch Version 2.2.2 (to be used with RealPresence Group Series 6.2.2 Software) 165 MB Sep 30, 2019
Polycom RealPresence Touch Version 2.2.1.2 (to be used with RealPresence Group Series 6.2.1.2 Software) 165 MB Aug 09, 2019
Polycom RealPresence Touch Version 2.2.1.1 (to be used with RealPresence Group Series 6.2.1.1 Software) 165 MB Jun 18, 2019
Polycom RealPresence Touch Version 2.2.1 (to be used with RealPresence Group Series 6.2.1 Software) 165 MB May 16, 2019
Polycom RealPresence Touch Version 2.2.0.2 (to be used with RealPresence Group Series 6.2.0.2 Software) 165 MB Apr 03, 2019
Polycom RealPresence Touch Version 2.2.0.1 (to be used with RealPresence Group Series 6.2.0.1 Software) 165 MB Feb 18, 2019
Polycom RealPresence Touch Version 2.2.0 (to be used with RealPresence Group Series 6.2.0 Software) 165 MB Dec 21, 2018
Polycom RealPresence Touch Version 2.1.7.2 (to be used with RealPresence Group Series 6.1.7.2 Software) 164 MB Oct 31, 2018
Polycom RealPresence Touch Version 2.1.7.1 (to be used with RealPresence Group Series 6.1.7.1 Software) 164 MB Oct 01, 2018
Polycom RealPresence Touch Version 2.1.7 (to be used with RealPresence Group Series 6.1.7 Software) 164 MB Jun 15, 2018
Polycom RealPresence Touch Version 2.1.6.1 (to be used with RealPresence Group Series 6.1.6.1 Software) 164 MB May 08, 2018
Polycom RealPresence Touch Version 2.1.5 (to be used with RealPresence Group Series 6.1.5 Software) 164 MB Feb 15, 2018
Polycom RealPresence Touch Software Version 2.1.4 (to be used with RealPresence Group Series 6.1.4 Software) 156 MB Dec 08, 2017
Polycom RealPresence Touch Software Version 2.1.3 (to be used with RealPresence Group Series 6.1.3 Software) 156 MB Sep 29, 2017
Polycom RealPresence Touch Software Version 2.1.2 (to be used with RealPresence Group Series 6.1.2 & 6.1.2.1 Software) 156 MB Jul 20, 2017
Polycom RealPresence Touch Software Version 2.1.1 (to be used with RealPresence Group Series 6.1.1 Software) 156 MB Apr 28, 2017
Polycom RealPresence Touch Software Version 2.1.0 (to be used with RealPresence Group Series 6.1.0 Software) 156 MB Feb 17, 2017
Polycom RealPresence Touch Software Version 2.0.2 (to be used with RealPresence Group Series 6.0.2 Software) 116 MB Feb 23, 2017
Polycom RealPresence Touch Software Version 2.0.0 (to be used with RealPresence Group Series 6.0.0 Software) 116 MB Sep 29, 2016
Polycom RealPresence Touch Software Version 1.2.0 (to be used with RealPresence Group Series 5.1.2 Software) 113 MB May 04, 2016
Polycom RealPresence Touch Software Version 1.0.1 (to be used with RealPresence Group Series 5.0.1 Software) 112 MB Nov 20, 2015
Polycom RealPresence Touch Software Version 1.1.0 (to be used with RealPresence Group Series 5.1.0 Software) 112 MB Feb 25, 2016
Polycom RealPresence Touch Software Version 1.0.0 (to be used with RealPresence Group Series 5.0.0 Software) 113 MB Sep 25, 2015
People+Content IP 1.4.1 5.8 MB Sep 29, 2016
People+Content IP 1.3.1 6.9 MB Oct 19, 2015
Document Name Language
Polycom RealPresence Group Series Administrator Guide 6.2.2 (HTML)
Polycom RealPresence Group Series Administrator Guide 6.2.1 (HTML)
Polycom RealPresence Group Series Administrator Guide 6.2.0 (HTML)
Polycom RealPresence Group Series and Polycom RealPresence Touch with Skype for Business User Guide 6.2.0 (HTML)
Polycom RealPresence Group Series Quick Tips
Polycom RealPresence Group Series User Guide 6.2.0 (HTML)
Polycom RealPresence Group Series with Polycom RealPresence Touch User Guide 6.2.0 (HTML)
Polycom RealPresence Group Series with Polycom SoundStation IP 7000 Conference Phone User Guide 6.1.5
Polycom RealPresence Group Series with Touch Monitor Quick Tips
Polycom RealPresence Group Series with Touch User Interface User Guide 6.2.0 (HTML)
Polycom RealPresence Group Series with Touch User Interface with Skype for Business User Guide 6.2.0 (HTML)
Polycom RealPresence Group Systems and the Polycom Touch Control Quick Tips
Polycom RealPresence Touch Device Quick Tips
Polycom RealPresence Touch Encryption Reference Guide
Polycom RealPresence Touch in Skype Mode Quick Tips
POlycom Touch Control Encryption Reference Guide
Document Name Language
Polycom End User License Agreement