How to Receive Polycom Support.

ASK Polycom Knowledge Base

Technical Support and Repair Services Online

If you work directly with Polycom, log into the Support Website to open an Online Service Request.
You must first register your Polycom product online before the serial number is available against a Service Request.
Our Technical Support Team will review your request and open an RMA on your behalf, if required.
Support on out of warranty or out of contract products and issues may be charged.

Technical Support or Repair Services by Phone, please select your region below:

North America

South America

Europe, Middle East and Africa (EMEA)

Asia/Pacific

Australia & New Zealand

Sales Inquiries