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Guidelines for Poly Video, Phones and Services Support

ASK Poly Knowledge Base

Technical Support and Repair Services Online

  • If you work directly with Poly, log onto the Poly Online Support Center to open a Web Service Request.
  • Our Technical Support Team will review your request and open an RMA on your behalf, if required.
  • Support on out of warranty or out of contract products and issues may be charged.

For Contract support

24/7 English support available

For Standard support

Monday – Friday - from 5:00 AM till 5:00 PM PST, exclude recognized Poly holidays.

Technical Support or Repair Services by Phone, please click your region below:

North America   ⯆

South America   ⯆  

Europe, Middle East and Africa (EMEA)  ⯆

Asia and Pacific   ⯆

See all Global Phone Numbers for Support   ⯆

Sales Inquiries