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Polycom Trio 8500

  • To comply with the California SB-327 password mandate, Poly Trio systems configured with the factory default administrator password which are updated to Poly Trio Software UCS 5.9.2 Rev AA or higher will require the administrator password to be changed to a unique password after the update.
  • Microsoft has announced changes related to the Microsoft Online device registration requirement. These changes affect Polycom Trio 8500 systems registered for Skype for Business accounts. Before upgrading your Microsoft environment Polycom Trio 8500 system to version 5.9.1 Rev AA or later, see the Technical Advisory for specific changes and actions required.

  • Only use software version 6.2.0 or later when pairing Polycom Trio VisualPro or RealPresence Group Series 310 and 500 systems with Polycom Trio 8500 and 8800 systems versions 5.7.2AB or later. Your RealPresence Group Series system must also be hardware version 20 or later.

  • Polycom Trio 8500 can only be used with Polycom Trio 8500 Software 5.5.2 Rev AC and newer releases. Polycom Trio 8500 Software 5.5.2 Rev AC is the initial version supported at the introduction of Polycom Trio 8500. If you have any questions, please contact your Polycom support representative.
Product Name Product Name & Notes Software Download Release Notes Release Date
Document Name Language
Poly Trio Solution Provisioning Guide (HTML)
Poly Trio Systems Quick Tips
Polycom Trio Solution User Guide 5.9.0AA (HTML)
Polycom Trio Solution User Guide 5.8.0AA (HTML)
Polycom Trio Solution User Guide 5.7.1AA (HTML)
Polycom Trio Solution with Skype for Business User Guide 5.9.0AA (HTML)
Polycom Trio Solution with Skype for Business User Guide 5.8.0AA (HTML)
Polycom Trio Solution with Skype for Business User Guide 5.7.1AA (HTML)
Polycom Trio Systems in a Skype for Business Environment Quick Tips
Polycom Trio Systems in a Skype for Business Environment Quick Tips 5.5.3 AA
Polycom Trio Systems in Microsoft Environments Deployment Guide 5.9.0AA (HTML)
Polycom Trio Systems Quick Tips 5.5.3 AA
Polycom Trio Systems with Skype for Business Deployment Guide 5.8.0AA (HTML)
Polycom Trio Systems with Skype for Business Deployment Guide 5.7.1AA (HTML)
Polycom UC Software for Polycom Trio Solution Administrator Guide 5.9.0AA (HTML)
Polycom UC Software for Polycom Trio Solution Administrator Guide 5.8.0AA (HTML)
Polycom UC Software for Polycom Trio Solution Administrator Guide 5.7.1AA (HTML)
Poly Trio Solution Administrator Guide 5.9.2AA (HTML)
Poly Trio Solution Administrator Guide 5.9.1AA (HTML)
Poly Trio Solution User Guide 5.9.2AA (HTML)
Poly Trio Solution User Guide 5.9.1AA (HTML)
Poly Trio Solution with Skype for Business User Guide 5.9.2AA (HTML)
Poly Trio Solution with Skype for Business User Guide 5.9.1AA (HTML)
Poly Trio Systems in Microsoft Environments Administrator Guide 5.9.2AA (HTML)
Poly Trio Systems in Microsoft Environments Administrator Guide 5.9.1AA (HTML)
Document Name Language
Polycom End User License Agreement
Document Name Language
Certificate Updates for Polycom Trio Solution 5.9.0AA
Certificate Updates for Polycom Trio Solution 5.8.0AA
Certificate Updates for Polycom Trio Solution 5.7.2 AA
Certificate Updates for Polycom Trio Solution 5.5.4 AA
Certificate Updates for Polycom Trio Solution 5.4.5 AA
Certificate Updates for Poly Trio Solution 5.9.2AA
Certificate Updates for Poly Trio Solution 5.9.1AA
March 2019 Polycom Trio 8800/8500 Product Shipping Change Notice (EA120912)
November 2018 Polycom Trio 8800/8500 Product Shipping Change Notice (EA106116)
Poly Trio Encryption Reference Guide
Poly Trio Solution Safety and Regulatory Notices
Polycom RealPresence Trio Safety and Regulatory Notices 5.9.2AA
Polycom Trio Offer of Source for Open Source Software 5.9.0AA
Polycom Trio Offer of Source for Open Source Software 5.8.0AA
Polycom Trio Offer of Source for Open Source Software 5.7.1
Polycom Trio Offer of Source for Open Source Software 5.7.2 AA
Polycom Trio Solution Safety and Regulatory Notice 5.7.1
Polycom Trio Solution Safety and Regulatory Notice 5.7.2 AA
Polycom Trio VisualPro Regulatory Notices
Polycom UC Software – REST API Reference for Polycom Trio 5.9.0AA
Polycom UC Software – REST API Reference for Polycom Trio 5.8.0AA
Polycom UC Software REST API Reference Manual 5.9.2AA
Poly Trio Offer of Source for Open Source Software 5.9.1AA
Poly UC Software – REST API Reference for Poly Trio 5.9.1 AA