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Polycom VVX 201

  • Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or the maintenance releases built on a qualified release. Microsoft qualification may fall behind Polycom Generally Available dates for UC Software, hence we request customers to check whether a release has been qualified before deploying new software. For all latest Microsoft qualified Releases Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases.

  • Due to a Security issue, we have replaced UC Software 5.7.0.11768, 5.7.1.2205, 5.7.2.1277, 5.8.0.12386 with 5.7.0.14430 Rev R, 5.7.1.3782 Rev D, 5.7.2.1765 Rev E, 5.8.0.13851 Rev J.  
  • Please update your software and visit the Security Center for more details. 
  • VVX 300,310,400,410,500,600 & 1500 are not supported on UCS Releases starting 6.0.x & above.
  • VVX 250,350 & 450 are not supported on Skype for Business Online deployments 
  • Customers who wish to upgrade to UCS 6.2.0 & plan to use Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0  should follow a mandatory step to first upgrade existing (BToE) Application 3.8.0 onwards  (with UCS 5.8 & 5.9 ) to (BToE) Application 4.3.0 followed by UC Software 5.8 & 5.9 upgrade to 6.2.0 to retain successful pairing.
  • Before you proceed to upgrade on older UCS & BToE releases please read EA 318 & refer to UCS 6.2 Release notes.
Product Name Product Name & Notes Software Download Release Notes Release Date
UC Software Release Matrix
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Feb 11, 2020
Polycom UC software 6.2.0.4023 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 614 MB Feb 11, 2020
Polycom CAB files for UC Software 6.2.0.4023 for VVX Business Media Phones and SoundStructure 524 MB Feb 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones[combined] Release Notes (PDF) 287 MB Mar 11, 2020
Polycom UC software 6.1.2.1127 for VVX Business media phones [Split] Release Notes (PDF) 613 MB Mar 11, 2020
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Dec 09, 2019
Polycom UC software 6.1.1.2670 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 613 MB Dec 09, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 287 MB Aug 08, 2019
Polycom UC software 6.1.0.6189 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 613 MB Aug 08, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 281 MB Jul 23, 2019
Polycom UC software 6.0.0.4839 Rev C for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 601 MB Jul 23, 2019
Polycom UC software 5.9.6.2327 for VVX Business media phones[combined] Release Notes (PDF) 421 MB Mar 27, 2020
Polycom UC software 5.9.6.2327 for VVX Business media phones [Split] Release Notes (PDF) 920 MB Mar 27, 2020
Polycom CAB files for UC Software 5.9.6.2327 for VVX Business Media Phones and SoundStructure 789 MB Mar 27, 2020
Polycom Better Together over Ethernet Connector (BToE) Application 4.3.0 Release Notes (PDF) 3.3 MB Dec 31, 2020
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 425 MB Oct 21, 2019
Polycom UC software 5.9.5.0614 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 934 MB Oct 21, 2019
Polycom CAB files for UC Software 5.9.5.0614 for VVX Business Media Phones and SoundStructure 803 MB Oct 21, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 420 MB Sep 18, 2019
Polycom UC software 5.9.4.3247 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 925 MB Sep 18, 2019
Polycom CAB files for UC Software 5.9.4.3247 for VVX Business Media Phones and SoundStructure 794 MB Sep 18, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.2.0 Release Notes (PDF) 6.2 MB Sep 20, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 419 MB Jul 12, 2019
Polycom UC software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 922 MB Jul 12, 2019
Polycom CAB files for UC Software 5.9.3.2857 Rev G for VVX Business Media Phones and SoundStructure 792 MB Jul 12, 2019
Polycom Better Together over Ethernet Connector (BToE) Application 4.0.0.0 Release Notes (PDF) 5.3 MB Apr 15, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 416 MB Jul 23, 2019
Polycom UC software 5.8.5.1256 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 916 MB Jul 23, 2019
Polycom CAB files for UC Software 5.8.5.1256 for VVX Business Media Phones and SoundStructure 787 MB Jul 23, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Combined] Release Notes (PDF) 416 MB Jan 31, 2019
Polycom UC software UCS 5.8.3.2414 for VVX Business IP Phones [Split] Release Notes (PDF) 916 MB Jan 31, 2019
Polycom CAB files for UC Software UCS 5.8.3.2414 for VVX Business IP Phones 821 MB Jan 31, 2019
Polycom UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 419 MB Nov 15, 2018
Polycom UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 900 MB Nov 15, 2018
Polycom CAB files for UC Software 5.8.2.4732 for VVX Business Media Phones and SoundStructure 831 MB Nov 15, 2018
Polycom Better Together over Ethernet Connector (BToE) Application 3.8.0 Release Notes (PDF) 2.38 MB Jun 05, 2018
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 354 MB Mar 14, 2019
Polycom UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 713 MB Mar 14, 2019
Polycom CAB files for UC Software 5.7.4.1087 Rev D for VVX Business Media Phones and SoundStructure 691 MB Mar 14, 2019
Polycom UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 355 MB Nov 30, 2018
Polycom UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 713 MB Nov 30, 2018
Polycom CAB files for UC Software 5.7.4.0922 for VVX Business Media Phones and SoundStructure 622 MB Nov 30, 2018
Polycom Better Together over Ethernet Connector (BToE) Application 3.7.5 5.0 MB Dec 17, 2018
Polycom UC software UCS 5.6.5.0219 for VVX Business IP Phones [Combined] Release Notes (PDF) 351 MB Mar 05, 2019
Polycom UC software UCS 5.6.5.0219 for VVX Business IP Phones [Split] Release Notes (PDF) 706 MB Mar 05, 2019
Polycom CAB files for UC Software UCS 5.6.5.0219 for VVX Business IP Phones 684 MB Mar 05, 2019
Polycom UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 360 MB Oct 30, 2018
Polycom UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 723 MB Oct 30, 2018
Polycom CAB files for UC Software 5.6.4.1088 for VVX Business Media Phones and SoundStructure 628 MB Oct 30, 2018
Polycom UC software 5.5.4 for VVX Business Media Phones and SoundStructure VOIP Interface [Combined] Release Notes (PDF) 347 MB Jan 11, 2018
Polycom UC software 5.5.4 for VVX Business Media Phones and SoundStructure VOIP Interface [Split] Release Notes (PDF) 698 MB Jan 11, 2018
Polycom CAB files for UC Software 5.5.4 for VVX Business Media Phones and SoundStructure 609 MB Jan 11, 2018
Product Name Product Name & Notes Software Download Release Notes Release Date
RealPresence Immersive Studio Software Version 6.2.2.1 Release Notes (PDF) 421 MB Dec 11, 2019
RealPresence Immersive Studio Software Version 6.2.2 Release Notes (PDF) 421 MB Sep 30, 2019
RealPresence Immersive Studio Software Version 6.2.1.2 Release Notes (PDF) 404 MB Aug 09, 2019
RealPresence Immersive Studio Software Version 6.2.1.1 Release Notes (PDF) 404 MB Jun 18, 2019
RealPresence Immersive Studio Software Version 6.2.1 Release Notes (PDF) 404 MB May 16, 2019
RealPresence Immersive Studio Software Version 6.2.0.2 Release Notes (PDF) 396 MB Apr 03, 2019
RealPresence Immersive Studio Software Version 6.2.0.1 Release Notes (PDF) 396 MB Feb 18, 2019
RealPresence Immersive Studio Software Version 6.1.7.2 Release Notes (PDF) 379 MB Oct 31, 2018
RealPresence Immersive Studio Software Version 6.1.7.1 Release Notes (PDF) 380 MB Oct 01, 2018
RealPresence Immersive Studio Software Version 6.1.7 Release Notes (PDF) 380 MB Jun 15, 2018
RealPresence Immersive Studio Software Version 6.1.6.1 Release Notes (PDF) 380 MB May 08, 2018
RealPresence Immersive Studio Software Version 6.1.5 Release Notes (PDF) 381 MB Feb 15, 2018
RealPresence Immersive Studio Software Version 6.1.4 Release Notes (PDF) 377 MB Jan 24, 2018
RealPresence Immersive Studio Software Version 6.1.3 Release Notes (PDF) 377 MB Sep 29, 2017
RealPresence Immersive Studio Software Version 6.1.2.1 Release Notes (PDF) 377 MB Aug 30, 2017
RealPresence Immersive Studio Software Version 6.1.2 Release Notes (PDF) 377 MB Jul 19, 2017
RealPresence Immersive Studio Software Version 6.1.1 Release Notes (PDF) 374 MB Apr 28, 2017
RealPresence Immersive Studio Software Version 6.1.0 Release Notes (PDF) 373 MB Feb 17, 2017
RealPresence Immersive Studio Software Version 6.0.2 357 MB Feb 23, 2017
RealPresence Immersive Studio Software Version 6.0.1 335.9 MB Nov 18, 2016
RealPresence Immersive Studio Software Version 5.1.2 Release Notes (PDF) 353 MB Jun 24, 2016
RealPresence Immersive Studio Software Version 5.1.1 Release Notes (PDF) 353 MB May 04, 2016
RealPresence Immersive Studio Software Version 5.1.0 Release Notes (PDF) 350 MB Feb 26, 2016
RealPresence Immersive Studio Software Version 5.0.2 Release Notes (PDF) 342 MB Dec 20, 2016
RealPresence Immersive Studio Software Version 5.0.1 Release Notes (PDF) 342 MB Nov 23, 2015
RealPresence Immersive Studio Software Version 4.3.2 Release Notes (PDF) 310 MB Aug 06, 2015
RealPresence Immersive Studio Software 4.1.3 Release Notes (PDF) 312 MB Feb 24, 2014
RealPresence Immersive Studio Software Version 4.1.2 Release Notes (PDF) 339 MB Mar 13, 2014
RealPresence Immersive Studio Software Version 4.3.0 Release Notes (PDF) 310 MB Mar 16, 2015
RealPresence Immersive Studio Software Version 4.2.0 Release Notes (PDF) 302 MB Dec 19, 2014
RealPresence Immersive Studio Software Version 4.3.1 Release Notes (PDF) 310 MB Jun 18, 2015
RealPresence Immersive Studio Software Version update for Heartbleed Open SSL vulnerability) 4.1.3.2 Release Notes (PDF) 306 MB Apr 24, 2014
Polycom RealPresence Touch Version 2.2.2.1 (to be used with RealPresence Immersive Studio 6.2.2.1 Software) 165 MB Dec 11, 2019
Polycom RealPresence Touch Version 2.2.1.2 (to be used with RealPresence Immersive Studio 6.2.1.2 Software) 165 MB Aug 09, 2019
Polycom RealPresence Touch Version 2.2.1.1 (to be used with RealPresence Immersive Studio 6.2.1.1 Software) 165 MB Jun 18, 2019
Polycom RealPresence Touch Version 2.2.1 (to be used with RealPresence Immersive Studio 6.2.1 Software) 165 MB May 16, 2019
Polycom RealPresence Touch Version 2.2.0.1 (to be used with RealPresence Immersive Studio 6.2.0.1 Software) 165 MB Feb 18, 2019
Polycom RealPresence Touch Version 2.1.7.2 (to be used with RealPresence Immersive Studio 6.1.7.2 Software) 164 MB Oct 31, 2018
Polycom RealPresence Touch Version 2.1.7.1 (to be used with RealPresence Immersive Studio 6.1.7.1 Software) 164 MB Oct 01, 2018
Polycom RealPresence Touch Version 2.1.7 (to be used with RealPresence Immersive Studio 6.1.7 Software) 164 MB Jun 15, 2018
Polycom RealPresence Touch Version 2.1.6.1 (to be used with RealPresence Immersive Studio 6.1.6.1 Software) 164 MB May 08, 2018
Polycom RealPresence Touch Software Version 2.1.5 (to be used with RealPresence Immersive Studio 6.1.5 Software) 164 MB Feb 15, 2018
Polycom RealPresence Touch Software Version 2.1.4 (to be used with RealPresence Immersive Studio 6.1.4 Software) 156 MB Dec 07, 2017
Polycom RealPresence Touch Software Version 2.1.3 (to be used with RealPresence Immersive Studio 6.1.3 Software) 156 MB Sep 29, 2017
Polycom RealPresence Touch Software Version 2.1.2 (to be used with RealPresence Immersive Studio 6.1.2 & 6.1.2.1 Software) 156 MB Jul 20, 2017
Polycom RealPresence Touch Software Version 2.1.1 (to be used with RealPresence Immersive Studio 6.1.1 Software) 156 MB Apr 28, 2017
Polycom RealPresence Touch Software Version 2.1.0 (to be used with RealPresence Immersive Studio 6.0.2 Software) 156 MB Feb 17, 2017
Polycom RealPresence Touch Software Version 2.0.0 (to be used with RealPresence Immersive Studio 6.0.0 Software) 119 MB Sep 29, 2016
Polycom RealPresence Touch Software Version 1.2.0 (to be used with RealPresence Immersive Studio 5.1.2 Software) 113.3 MB
Polycom RealPresence Touch Version 2.2.2 (to be used with RealPresence Immersive Studio 6.2.2 Software) 165 MB Sep 30, 2019
Telepresence Multipoint Layout Application Version 3.1.6.2 Release Notes (PDF) 2.0 Jun 24, 2016
Telepresence Multipoint Layout Application Version 3.1.5 Release Notes (PDF) 1.9 May 22, 2015
Telepresence Multipoint Layout Application Version 3.1.4.7 Release Notes (PDF) 1.9 Jan 26, 2015
Telepresence Multipoint Layout Application Version 3.1.4.4 1.9 Sep 15, 2014
People+Content IP 1.4.1 5.8 MB Sep 29, 2016
People+Content IP 1.3.1 6.9 MB Oct 19, 2015
Document Name Language
Application Note - Vortex with VSX 8000
Application Note: Interfacing to Multiple Vortex Devices via Multiple RS232 Devices Simultaneously
Application Note: Using a modem with Vortex Devices
Application Note: Using Crestron Viewport with Vortex and Echofree Devices
Application Note: Using Hyperterminal with Vortex and Echofree Devices
Application Note: Using the Shure MX392 Push to Talk Microphone with Vortex Devices
Application Note: Using USB to RS232 Converters with Vortex Devices
Applications & Presets
Conference Composer User Guide
White Paper - Interfacing Vortex and the SoundStation VTX 1000
White Paper - Polycom InstantDesigner Release 2.0
Document Name Language
Application Note - Presenting the Vortex Product Line
Application Note: Interfacing to Video Codecs
Application Note: Microphones for use with Vortex
Application Note: Polycom Solutions Architecture
Echo Troubleshooting Guide
How to Choose an Acoustic Echo Canceller
Ten Steps for Successful Vortex Installations