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RealPresence Distributed Media Application (DMA)

The Polycom RealPresence Distributed Media Application (DMA) is a unique network-based virtualization application that provides conference manager and call server functionality for managing and distributing calls across collaboration networks. Additionally, the RealPresence DMA system optionally allows an Application Programming Interface (API) client application to access the Polycom RealPresence Platform API.

The RealPresence DMA system is available in an Appliance Edition and a Virtual Edition (packaged as software only) that can be deployed on VMware, Hyper-V, KVM, Amazon AWS or Microsoft Azure cloud.

The RealPresence DMA system in edge configuration or combination configuration can be easily configured using the DMA Deployment Wizard.

NOTICE: Using the SOFTWARE PRODUCT means you consent to the SOFTWARE PRODUCT’s transmission of device information (including but not limited to technical information about your device such as logs, statistics, device states, and IP addresses) to POLYCOM and/or POLYCOM partners.

POLYCOM may use such device information, along with all technical information you provide to POLYCOM as part of your use of SOFTWARE PRODUCT or SUPPORT SERVICES, for its business purposes in accordance with POLYCOM’s Privacy Policy.

POLYCOM has no obligation to store your data or information and POLYCOM shall not be liable for any data loss.


IMPORTANT INFORMATION for DMA 10.x:

  • The Upgrade from RPAD 4.2.x to DMA v10.0.0.x (edge configuration) is a major migration and will require configuration changes post upgrade for the system to be fully functional. This includes license migration, network firewall change and other configuration changes on the DMA (edge configuration) Server. Please read the Release Notes and the Operations Guide before you perform this upgrade.

  • The Upgrade from DMA 9.x to DMA v10.0.0.x (core configuration) is a major upgrade. Please read the Release Notes and the Operations Guide before you perform this upgrade.

  • Intermediate upgrade steps that are documented in the Release Notes must be followed closely.

  • RPONE AND RP a-la-carte are no longer supported licenses in version 10.0 and later. Only Clariti (using RPRM) licensed system or a CFS (using license file) licensed system are supported with DMA 10.x (See DMA Operations Guide, Licensing section). Contact your Poly partner for assistance with migration from RPOne and RP a-la-cart licenses to Clarity licenses.


IMPORTANT INFORMATION for DMA 9.x:

  • Intermediate upgrade steps that are documented in the Release Notes must be followed closely.

  • Customers using an F5 BIG-IP to load balance the Polycom ContentConnect servers in a RealConnect environment should contact Polycom support before launching the upgrade, as some settings may need to be changed to ensure interoperability with DMA v9.0.x.

  • The RealPresence DMA system version 9.0.1.1 can be used with the Polycom RealPresence Web Suite version 2.1.5 or later. Previous versions are not supported.
Product Name Product Name & Notes Software Download Release Notes Release Date
RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.6 MD5 Checksum 146203299bddac2fbdfeae769e018384 Release Notes (PDF) 831 MB Apr 01, 2020
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.6 MD5 Checksum 146203299bddac2fbdfeae769e018384 Release Notes (PDF) 831 MB Apr 01, 2020
RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.5 MD5 Checksum 295fbf89d756b3df304a46b1a6d83605 Release Notes (PDF) 830 MB Nov 19, 2019
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.5 MD5 Checksum 295fbf89d756b3df304a46b1a6d83605 Release Notes (PDF) 830 MB Nov 19, 2019
RealPresence DMA 9.x Upgrade to DMA 10.0.0.4 MD5 Checksum 4c5e2d8c53a8d4720e76e5220ad3b8d5 Release Notes (PDF) 829 MB Sep 04, 2019
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.4 MD5 Checksum 4c5e2d8c53a8d4720e76e5220ad3b8d5 Release Notes (PDF) 829 MB Sep 04, 2019
RealPresence DMA 9.x Upgrade to DMA 10.0.0.3 MD5 Checksum - 0d27d6e144b76c5a8e78246ad8f5c870 Release Notes (PDF) 828 MB May 15, 2019
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.3 MD5 Checksum - 0d27d6e144b76c5a8e78246ad8f5c870 Release Notes (PDF) 828 MB May 15, 2019
RealPresence DMA 9.x Upgrade to DMA 10.0.0.2 MD5 Checksum - b40ea2a53cffac8c874828a6cc8a84d4 Release Notes (PDF) 830 MB Feb 18, 2019
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.2 MD5 Checksum - b40ea2a53cffac8c874828a6cc8a84d4 Release Notes (PDF) 830 MB Feb 18, 2019
RealPresence DMA 9.x Upgrade to DMA 10.0.0.1 MD5 Checksum - b40ea2a53cffac8c874828a6cc8a84d4 Release Notes (PDF) 830 MB Jan 14, 2019
RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.1 MD5 Checksum - b40ea2a53cffac8c874828a6cc8a84d4 Release Notes (PDF) 830 MB Jan 14, 2019
RealPresence DMA 9.x Upgrade to DMA 10.0 MD5 Checksum - f80244dd5458d41c4e0fbb4c8719653a Release Notes (PDF) 834 MB Oct 26, 2018
RealPresence RPAD 4.2.x Upgrade to DMA 10.0 MD5 Checksum -f80244dd5458d41c4e0fbb4c8719653a Release Notes (PDF) 834 MB Oct 26, 2018
RealPresence DMA Upgrade to 9.0.1.4 MD5 Checksum - 7eef37ad186ec6a8470fb1e88bb95957 Release Notes (PDF) 803 MB Dec 13, 2018
RealPresence DMA Upgrade to 9.0.1.3 MD5 Checksum - fd9966fb46880dcca0bf42329f002a10 Release Notes (PDF) 803 MB Oct 19, 2018
RealPresence DMA Upgrade to 9.0.1.2 MD5 Checksum - 2fb21ed5385ed26a0ea990734f9361b7 Release Notes (PDF) 786 MB Jun 08, 2018
RealPresence DMA Upgrade to 9.0.1.1 MD5 Checksum - a7f12061e047d7a94b312b33c65592a4 Release Notes (PDF) 785 MB Mar 15, 2018
RealPresence DMA Upgrade to 9.0.1 MD5 Checksum - 41548efc39c28264122690b95ed325fe Release Notes (PDF) 826 MB Jan 16, 2018
RealPresence DMA Upgrade to 9.0.0.3 MD5 Checksum - b1315d1021d3a831bbb94c917a9f3480 Release Notes (PDF) 824 MB Nov 13, 2017
RealPresence DMA Upgrade to 9.0.0.2 MD5 Checksum – 151cca80c674929abe93c4640ac27da4 Release Notes (PDF) 807 MB Aug 25, 2017
RealPresence DMA System USB Configuration Utility 9.0.x 4.0 MB Aug 25, 2017
RealPresence DMA System USB Configuration Utility 6.4.x 1.49 MB Aug 03, 2016
RealPresence DMA System USB Configuration Utility 6.2.x 1.5 MB Mar 25, 2015
RealPresence DMA Upgrade to 6.4.1.8 MD5 Checksum - f599b2c40a31ee3a2536feafa3aa524a Release Notes (PDF) 655 MB Dec 14, 2017
RealPresence DMA Upgrade to 6.4.1.8 MD5 Checksum - f599b2c40a31ee3a2536feafa3aa524a Release Notes (PDF) 655 MB Dec 14, 2017
RealPresence DMA Upgrade to 6.4.1.7 MD5 Checksum - 111c955e441bbd543290bcb912ea7e08 Release Notes (PDF) 647 MB Sep 27, 2017
RealPresence DMA Upgrade to 6.4.1.6 MD5 Checksum - 871cdfdf2fff066cb7079c1e00363f25 Release Notes (PDF) 647 MB Jul 26, 2017
RealPresence DMA Upgrade to 6.4.1.4 MD5 Checksum -153aa790a91a2044481f2644cc1f88fb Release Notes (PDF) 662 MB Jun 09, 2017
RealPresence DMA System Release Notes 6.4.1.3 Release Notes (PDF) May 05, 2017
RealPresence DMA System Release Notes 6.4.1.2 Release Notes (PDF) Feb 24, 2017
RealPresence DMA Upgrade to 6.4.1.1 MD5 Checksum - fd3a9169ef7ca2b7c4a033aa244c9f0d Release Notes (PDF) 647 MB Dec 28, 2016
RealPresence DMA Upgrade to 6.4.1.0 MD5 Checksum fd3a9169ef7ca2b7c4a033aa244c9f0d Release Notes (PDF) 645 MB Oct 11, 2016
RealPresence DMA Upgrade to 6.4.0.1 MD5 Checksum a06ef0f7a0cc6f95ee7750aab2d57570 Release Notes (PDF) 645 MB Sep 02, 2016
RealPresence DMA System Release Notes 6.4.0.0 Release Notes (PDF)
RealPresence DMA System 6.4.x USB Configuration Utility 1,535 KB Sep 02, 2016
RealPresence DMA Upgrade to 6.3.2.3 MD5 Checksum e44325b1dbe96e27f78357a616e48936 Release Notes (PDF) 629 MB Jul 07, 2016
RealPresence DMA Upgrade to 6.3.2.4 MD5 - b1a0003b3c5c30cde0a82b2294181f36 Release Notes (PDF) 630 MB Dec 07, 2016
RealPresence DMA Upgrade to 6.3.2.2 MD5 Checksum 30ce3e318ec244c6a66f5cd8b9df07d5 Release Notes (PDF) 629 MB May 01, 2016
RealPresence DMA Upgrade to 6.3.2.1 MD5 Checksum 1cada03dacd325baa063bd7e16b3c357 Release Notes (PDF) 629 MB Apr 01, 2016
RealPresence DMA Upgrade to 6.3.1.2 MD5 Checksum a785640648c9b9b6e84ccf1c02279f0e Release Notes (PDF) 629 MB Feb 12, 2016
RealPresence DMA Upgrade to 6.3.1.1 MD5 Checksum - ba76eae8f2ea34c148d7ff6989aae3d6 Release Notes (PDF) 629 MB Feb 01, 2016
RealPresence DMA System Release Notes 6.3.1 Release Notes (PDF)
RealPresence DMA System USB Configuration Utility 6.3.x 1.4 MB Dec 07, 2016
RealPresence DMA Upgrade to 6.3.0.2 MD5 Checksum 947f0d1ebf2a41980a0a55b21f567043 Release Notes (PDF) 620 MB Oct 07, 2015
RealPresence DMA System 6.3.x USB Configuration Utility 1,535 KB Oct 07, 2015
RealPresence DMA Upgrade to 6.3.0 MD5 Checksum 455a196c0b6dc4b559723b94445d59c0 Release Notes (PDF) 620 MB Jun 16, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.2 MD5 Checksum d1bd7cd3227a9041c9156cc4394e4be8 Release Notes (PDF) 688 MB Oct 07, 2015
RealPresence DMA Upgrade to 6.3.0.1 MD5 Checksum f6769b2bb5484e1895b5d22725d41b02 Release Notes (PDF) 619 MB Aug 21, 2015
RealPresence DMA System 6.2.x USB Configuration Utility 1,557 KB Sep 02, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.1 MD5 Checksum 6f18e393dc86df2678da975249e700d5 Release Notes (PDF) 688 MB Sep 02, 2015
RealPresence DMA System USB Configuration Utility 6.2.x 1.5 MB Mar 25, 2015
RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.1 MD5 Checksum c020568a54a15edba6daf2ef70af8d2b Release Notes (PDF) 993 MB Sep 02, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.2 MD5 Checksum d1bd7cd3227a9041c9156cc4394e4be8 Release Notes (PDF) 688 MB Oct 07, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2 MD5 Checksum 2c5a5b2aee03bdb0a5d9937a2fc0e31c Release Notes (PDF) 704 MB Aug 18, 2015
RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2 MD5 Checksum 503c04d22e52edd8db25a6d03e17f16b Release Notes (PDF) 993 MB Aug 18, 2015
RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.2 MD5 Checksum 6e049514884c2aa79ca746749168a4c9 Release Notes (PDF) 993 MB Oct 07, 2015
RealPresence DMA Upgrade ((6.1.x and/or 6.2.x) to 6.2.1.2) MD5 Checksum 1cad3c38772998094ed67abd612da43a Release Notes (PDF) 688 MB Jun 15, 2015
RealPresence DMA Upgrade (pre 6.1.0 to 6.2.1.1) MD5 Checksum 8149c86ccf9901841b5c42e7ab037e47 Release Notes (PDF) 993 MB Apr 23, 2015
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.3) MD5 Checksum cd7743d3bb8e3190bc76ea5ccaaa9fa3 Release Notes (PDF) 988 MB Mar 06, 2015
RealPresence DMA Upgrade (6.1.x to 6.1.3) MD5 Checksum 26d9db522a11e59e59f14e8871c4069d Release Notes (PDF) 683 MB Mar 06, 2015
RealPresence DMA Upgrade (pre 6.1.0 to 6.2.0) MD5 Checksum 56e3c5dbbf77983ff9cae6dd8ec0a445 Release Notes (PDF) 933 MB Dec 23, 2014
RealPresence DMA Upgrade (6.1.x to 6.2.0) MD5 Checksum b79a72bde2031a05c98c50ec3523b6c0 Release Notes (PDF) 689 MB Dec 23, 2014
RealPresence DMA System 6.2.0 USB Configuration Utility 1,557 KB Dec 23, 2014
RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.2 MD5 Checksum 6e049514884c2aa79ca746749168a4c9 Release Notes (PDF) 993 MB Oct 07, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.1)) MD5 Checksum 79be9477b41066931cbb1b60cb0ddf81 688 MB Mar 23, 2015
RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.1.1)) MD5 Checksum 7cced6f442bb8dc88f94d12424b8992b Release Notes (PDF) 688 MB Apr 23, 2015
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.2.1) MD5 Checksum b5966005a4931b3e75a55ca0d8d580cd Release Notes (PDF) 990 MB Dec 23, 2014
RealPresence DMA Upgrade (pre 6.1.0 to 6.2.1) MD5 Checksum cd30b7b20126046375da54be04138345 993 MB Mar 23, 2015
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.2) MD5 Checksum 118924a6a646c7a1fdb7e9d45ca6bc9c Release Notes (PDF) 989 MB Oct 31, 2014
RealPresence DMA Upgrade (6.1.x to 6.1.2.1) MD5 Checksum 639cff65ea79e2fe56dcacdf860f329f Release Notes (PDF) 684 MB Dec 23, 2014
RealPresence DMA Upgrade (6.1.x to 6.1.2) MD5 Checksum 898021c96565dd05008243b2662640a3 Release Notes (PDF) 684 MB Oct 31, 2014
RealPresence DMA System 6.1.x USB Configuration Utility 1.52 MB Jun 27, 2014
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.3.1) MD5 Checksum 6b3fa0d257fd3d28c0e4f864b0497f38 Release Notes (PDF) 988 MB Apr 22, 2015
RealPresence DMA Upgrade (6.1.x to 6.1.3.1) MD5 Checksum e7dd4e9e6e1cc815d054f3bdf4f76866 Release Notes (PDF) 683 MB Apr 22, 2015
RealPresence DMA Upgrade (6.1.x to 6.1.1.1) MD5 Checksum 966d537e7d13621fd6de81d0f907bd55 Release Notes (PDF) 571 MB Aug 26, 2014
RealPresence DMA Upgrade (6.1.0 to 6.1.1) MD5 Checksum 8ad1422f691e9831dae388db89258e8b Release Notes (PDF) 875 mb Aug 05, 2014
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.1.1) MD5 Checksum c0bb74297f0c94d1430b1868cbd16cf8 Release Notes (PDF) 875 MB Aug 26, 2014
RealPresence DMA Upgrade (pre 6.1.0 to 6.1.1) MD5 Checksum f089f5ca3f8bb8c7c36cae4fc4210f4b Release Notes (PDF) 875 MB Aug 05, 2014
RealPresence DMA Upgrade to 6.1.0 MD5 Checksum 0670be5d89d39ea4f2f4a065488fa6a1 Release Notes (PDF) 875 MB Jun 27, 2014
RealPresence DMA Upgrade to 6.0.6 MD5 Checksum 3b31880e7bfafd63e524f0f1400c4f4b Release Notes (PDF) 307 MB Aug 05, 2014
RealPresence DMA Upgrade to 6.0.5 MD5 Checksum - bee4588a00d11623d3f7bf5df41c1538 Release Notes (PDF) 307 MB Jun 13, 2014
RealPresence DMA Upgrade to 6.0.4 MD5 checksum 9201c8b601d9111815191c41abff4077 Release Notes (PDF) 269 MB Feb 25, 2014
RealPresence DMA System USB Configuration Utility 6.0.2 1.49 MB Jul 18, 2013
RealPresence DMA Upgrade to 5.2.2.6 MD5 checksum 16260453f31ad0e26a4dad0eab89022e Release Notes (PDF) 582 MB Jan 15, 2014
RealPresence DMA Upgrade to 5.2.2.5 Release Notes (PDF) 566 MB Dec 11, 2013
RealPresence DMA Upgrade to 5.2.2.4 Release Notes (PDF) 566 MB Oct 04, 2013
RealPresence DMA Upgrade to 5.2.2.3 Release Notes (PDF) 566 MB Aug 08, 2013
RealPresence DMA Upgrade to 5.2.2.2 Release Notes (PDF) 560 MB Jul 01, 2013
RealPresence DMA Upgrade to 5.2.1 Release Notes (PDF) 563 MB Mar 29, 2013
RealPresence DMA System USB Configuration Utility 5.2.0 1.36 MB Apr 15, 2013
RealPresence DMA Upgrade to 5.0.2.1 Release Notes (PDF) 598 MB Apr 15, 2013
RealPresence DMA System USB Configuration Utility 5.0 1.36 MB Apr 15, 2015
RealPresence DMA Upgrade to 4.0.3 Patch 4 Release Notes (PDF) 530 MB Aug 16, 2012
RealPresence DMA System USB Configuration Utility 4.0.0 1.36 MB Aug 16, 2012
RealPresence DMA Upgrade to 3.0.0 Patch 1 Release Notes (PDF) 495 MB Jul 29, 2011
RealPresence DMA Upgrade to 2.3.0 Patch 3 Release Notes (PDF) 205 MB Feb 17, 2011
RealPresence DMA Upgrade from 1.1.x to 2.0.0 Service Pack 4 Release Notes (PDF) 232 MB Mar 28, 2011
DELL-HW-Utility MD5 Checksum - 16003867c185aa5678ae43fc4bac13ea Release Notes (PDF) 26 KB Nov 13, 2017
Document Name Language
Polycom End User License Agreement
Document Name Language
RealPresence DMA System Getting Started Guide 10.0.0.3
RealPresence DMA System Getting Started Guide 10.0 (HTML)
RealPresence DMA System Getting Started Guide 6.4.0
RealPresence DMA System Getting Started Guide 6.3.2
RealPresence DMA System Getting Started Guide 6.0.0
RealPresence DMA System Getting Started Guide 5.1.0
RealPresence DMA System Getting Started Guide 5.0.0
RealPresence DMA System Getting Started Guide 4.0.0
RealPresence DMA System Getting Started Guide 3.0.0
RealPresence DMA System Getting Started Guide 2.3.0
RealPresence DMA System Getting Started Guide 2.2.0
RealPresence DMA System Getting Started Guide 2.0.0
RealPresence DMA System Offer of Open Source Software 10.0
RealPresence DMA System Offer of Open Source Software 6.4.0
RealPresence DMA System Offer of Open Source Software 6.3.0
RealPresence DMA System Offer of Open Source Software 6.0.3
RealPresence DMA System Operations Guide 10.0.0.3
RealPresence DMA System Operations Guide 10.0.0.3 (HTML)
RealPresence DMA System Operations Guide 10.0 (HTML)
RealPresence DMA System Operations Guide 6.4.0
RealPresence DMA System Operations Guide 6.3.0
RealPresence DMA System Operations Guide 6.0.2
RealPresence DMA System Operations Guide 5.2.0
RealPresence DMA System Operations Guide 5.1.0
RealPresence DMA System Operations Guide 5.0.0
RealPresence DMA System Operations Guide 4.0.3
RealPresence DMA System Operations Guide 3.0.0
RealPresence DMA System Operations Guide 2.3.0
RealPresence DMA System Operations Guide 2.2.0
RealPresence DMA System Operations Guide 2.0.0
RealPresence DMA System Quick Start Guide 6.0.0
RealPresence DMA System Quick Start Guide 5.0.0