Plantronics + Polycom. Now together as Polycom

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RealPresence Video DualManager 400

The RealPresence Video Dual Manager 400 system is an enterprise management solution with call server functionality. This product is geared towards customers with smaller-scale deployment needs. It is also a suitable replacement for the Polycom CMA 4000 system. The RealPresence Video Dual Manager 400 system consists of full-fledged virtual instances of a RealPresence Resource Manager and a DMA system running on a single server. It meets the needs of customers who require management, scheduling, and endpoint support. Additionally, the call server portion of the product will open doors for customers to be able to provide new and enhanced user experiences.

Migration and Upgrade Notes:

  • To migrate a Polycom CMA system to a RealPresence Video DualManager 400 system, contact your Polycom sales representative or Authorized Business Partner. Your representative can help you understand the prerequisites of the migration process, the product implications, and advantages of migrating. Polycom Global Services provides migration services.
  • Polycom Global Services provides migration services. Alternatively, refer to the migration guide below for information on completing an unassisted migration.

Warning: Please consult the Release Notes before upgrading RPRM and DMA on the VDM. There is a strict guideline in place for VDM until further notice.

Product Name Product Name & Notes Software Download Release Notes Release Date