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Polycom Engineering Advisories and Technical Notifications
Polycom Engineering Advisories and Notifications for SoundPoint IP, SoundStation IP, Business Media Phones, and SoundStructure
Get the latest Engineering Advisories and Notifications for Polycom desktop, conferencing, and wireless voice product solutions.
Acronym: Engineering Advisories (EA), Technical Bulletin (TB), Quick Tips (QT), Feature Profile (FP), Technical Notification (TN), Best Practice (BP)
2021
2020
- Poly Audio Device MAC Address Serial Number Range Change (EA 189869)
- California SB-327 Password Requirement Compliance
- Updating to the Latest Versions of the Polycom BToE and Polycom Desktop Connector (PDC) Desktop Applications (EA 318)
- April 2020 Poly VVX Product Shipping Configuration Change Notice for Microsoft Skype for Business (EA 173367)
- April 2020 Poly VVX Product Shipping Configuration Change Notice (EA 173367)
- Addressing Poly Trio 8800 Software Downgrade Limitations (EA 106128)
- Microsoft Online Device Registration with OAuth 2.0 & Third-Party Application ID - Poly Devices that require updates
- VVX x50 Power Management/Engineering Advisory (EA 154237)
2019
- Addressing Poly Trio 8300 LCD with faint vertical lines (TA 162212)
- Poly Devices call hold, transfer, and resume fails after installing the July 2019 Cumulative Update 10 for Skype for Business Server 2015 (TA-149437)
- Addressing Polycom Trio 8500 Choppy Audio (TA 141136)
- Using Busy Lamp Field and Hunt Groups (EA 985)
- March 2019 Polycom Trio 8800/8500 Product Shipping Change Notice (EA 120912)
2018
- November 2018 Polycom Trio 8800/8500 Product Shipping Change Notice (EA 106116)
- BLF Benchmarking for VVX Business Media Phones (EA 572)
- UC Software REST API Reference Manual
- Configuring Software Updates for Devices Registered to Microsoft Skype for Business (TN 275)
2017
- Polycom UC Software PTT/Group Paging Audio Packet Format (EA 70568)
- July 2017 Product Shipping Configuration Change Notice (EA 124139)
- May 2017 VVX 500 Product Shipping Change Notice (EA 92279)
2016
- VQMon Software Certificate License Extension (TN 120844)
- April 2016 Product Shipping Configuration Change Notice (EA 106961)
- Calls from Polycom SoundStation IP 6000 with MAC Addresses starting with “6416” Fail (EA 1305)
- Resolve Reboot Loop of Polycom RealPresence Trio Systems on Cisco CDP Switches (TN 1291)
- Power Consumption and Management on Polycom Phones (EA 48152)
2015
- Using Busy Lamp Field and Hunt Groups (EA 91820)
- Software Upgrade of Polycom RealPresence Trio 8800 SKUs (-018) for Microsoft Lync (EA 111066)
- Touchscreen Sensor Update on the Polycom CX5500 Unified Conference Station (EA 1138)
- October 2015 Product Shipping Configuration Change Notice (EA 106961)
- Interfacing Shure MX392 Microphones with Polycom SoundStructure (EA 1020)
- Interfacing Shure MX395 Microphones with Polycom SoundStructure (EA 1021)
- Interfacing Shure MX405-MX410-MX415 Microphones with Polycom SoundStructure (EA 1022)
- Interfacing Shure MX412D-MX418D Microphones with Polycom SoundStructure (EA 1023)
- Certificate Updates for Polycom UC Software 5.4.0
- SHA1 Deprecation Impacts - May 2015 (TN 100093)
- May 2015 Product Shipping Configuration Change Notice (EA 75429)
- Certificate Updates For Polycom UC Software 5.3.0
- Certificate Updates For Polycom UC Software 4.0.9
- Certificate Updates For Polycom UC Software 4.0.8
- Three-Way Conference Calls Using iLBC (TN 824)
2014
- Certificates Update for Polycom UC Software 4.0.7
- November 2014 Product Shipping Configuration Change Notice (EA 75429)
- May 2014 Product Shipping Configuration Change Notice (EA 92278)
- Upgrading the Polycom VVX 1500 Business Media Phone to UC Software 5.2.0 (TB 695)
2013
- Branding Your Polycom Phones (BP 75556)
- Using the Polycom BroadSoft UC-One Application on Polycom VVX Business Media Phones (FP 84393)
- Customizing the Display Background on Polycom VVX Business Media Phones
- Downgrading Issues on Polycom VVX 1500 Phones (EA 85614)
- Using Enhanced Feature Keys
- Using Feature Synchronized Automatic Call Distribution with Polycom Phones (Feature Profile 57216)
- Using Headsets with Polycom Phones (FP 37477)
- Mutual Transport Layer Security Provisioning Using Microsoft Internet Information Services 6.0 (EA 52609)
- Using Pin Yin to Input Chinese Characters on Polycom VVX Business Media Phones (EA 76554)
- Power Consumption and Management on Polycom Phones Rev G
- Using Polycom VVX Business Media Phones with Microsoft Lync Server 2013 (FP 84538)
- Connecting Polycom VVX Business Media Phones with Better Together over Ethernet (FP 87907)
- Using a NETGEAR WiFi Adapter with Polycom VVX Business Media Phones (FP 86205)
2012
- Using Hoteling on Polycom Phones (FP 76413)
- Using Premium Automatic Call Distribution for Call Centers - Hoteling and Queue Status
- Configuring Optional Re-Registration on Failover Behavior (EA 66546)
- Device Certificates on Polycom Phones (FP 37148)
- Using an Electronic Hookswitch with Sound IP and Polycom VVX 1500 Phones (EA 35150)
- Extend Your PC to Your Phone with the Polycom Desktop Connector (FP 52855)
- Using Polycom Phones with Microsoft Lync Server 2010 (FP 72430)
- Unified Call Appearance Lists (FP 72634)
- Integrating the Calendar and Instant Messaging/Presence Features on Polycom Phoness
- Making Phone Settings Portable with User Profiles
- SIP Server Fallback (TB 5844)
- Using the Software Upgrade Tool in the Web Configuration Utility
- Polycom SoundStation Duo Flash Timing Persistency Issue (EA 76354)
- Syslog on Polycom Phones (FP 17124)
- Polycom UC Software PTT/Group Paging Audio Packet Format (EA 70568)
2011
- Deploying and Configuring Polycom Phones in 802.1X Environments (TB 57352)
- Announcing New Polycom UC Software Installation Changes
- Using Approved Power Sources (EA 72970)
- Using the Master Configuration File
- Changing Device Settings on Polycom Phones (EA 68998)
- Supported USB Headsets for VVX 500 phones
- Changes to Local Digit Maps on SoundPoint IP Phones
- When Encrypting Polycom UC Software Configuration Files (QT 67442)
- Feature Synchronized ACD for SoundPoint IP Phones
- Broadcasting Audio Mesages with PTT and Paging (FP 62337)
- Licensing Best Practices (TB 44210)
- Microbrowser Enhancements in UCS 4.0.0
- Security Advisory on Vulnerability with the SIP Registration Credentials (EA 74074)
- Scheduled Automated Software Upgrades with Distributed Polling (FP 68720)
- Security Slots on Polycom SoundPoint IP, SoundStation IP, SoundStation Duo, and VVX Series Phones (EA 64654)
- Security Advisory Relating to DOS Vulnerability (TB 66743)
- SoundStation IP 5000 Shipping Configuration Notice
- Polycom SoundStation Duo Support Restrictions in UC Software 4.0.1 (EA 76074)
- Using Statically Configured Busy Lamp Field with Polycom SoundPoint IP and VVX Phones
- Polycom Web Configuration Utility User Guide (EA 67993)
- Polycom UC Software 4.0.x Upgrade and Downgrade Methods
2010
- SoundPoint IP/SoundStation IP/VVX 1500 Software Changes
- Customizing the Display Background on Polycom VVX Business Media Phones
- Device Certificates on Polycom Phones (FP 37148)
- Using DHCP Vendor Identifying Options with Polycom Phones (FP 54041)
- Polycom SoundPoint IP 550 Electronic Hookswitch Incompatibility
- Emergency Dialing with Unregistered Polycom Phones (TB 63388)
- Feature Licensing on SoundPoint IP, SoundStation IP, and VVX Phones (TB 32265)
- Backwards Compatibility and Polycom SoundPoint IP 320 and 330 Phones
- Notice of Product Shipping Configuration Change for SoundPoint IP 335 (TB 55874)
- Changing the Line 2 Key to a Messages Key on Polycom SoundPoint IP 32x/33x Phones
- Phone Lock Feature on Polycom Phones Running Polycom UC Software
- Registering Standalone Phones (QT 44011)
- Simplified Configuration Improvements in Polycom UC Software 3.3.0
- Maintaining Older Polycom Phones Beyond Their Last Supported Software Release (TB 35311)
- Updating, Troubleshooting, and Resetting SoundPoint IP, SoundStation IP, and VVX Phones
- Answering Incoming Calls when Silent Ring Configured (QT 36787)
- Using Custom Ring Tones with SoundPoint IP, SoundStation IP, and Polycom VVX Phones
2009
- Corporate Directory Best Practices (TB 41137)
- Using Quick Setup with SoundPoint IP, SoundStation IP, and VVX Phones (TB 45460)
- SoundPoint IP Notice of Product Shipping Configuration Change (TB 46440)
- SoundPoint IP and SoundStation IP Phone Support Restrictions in SIP 3.2.0 and BootROM 4.2.0 Releases
- Wallmount Instructions for SoundPoint IP Telephones (QT 19317)
- Enhanced BLF Feature on SoundPoint IP Phones (QT 37381)
- Supported USB Devices for SoundPoint IP 650 and 670 and Polycom VVX 1500 Phones (TB 38084)
- Using Polycom SoundPoint IP and Polycom SoundStation IP Phones with Asterisk (TB 43565)
- Upgrading the Polycom VVX 1500 to SIP 3.2.2
2008
- Allocating Adequate Memory for Resources on SoundPoint IP Phones
- SoundPoint IP Technical Bulletin (TB 16157)
- Using a Statis DNS Cache with SoundPoint IP and SoundStation IP Phones
- Support for EMs on SoundPoint IP Phones
- Optimizing Boot Speed - SoundPoint IP (TB 41856)
- SoundPoint IP / SoundStation IP Family (TB 47701)
- RF Dampener Adapter
- SoundPoint IP Notice of Product Shipping Configuration Change (TB 46440)
- SoundPoint IP 320/330 (TB 41067)
- SoundPoint IP Family - Incorrect Factory Defaults (TB 41374)
- Troubleshooting Audio and Echo Issues on SoundPoint IP Phones
- Using syslog for logging of complete SIP messaging on SoundPoint IP Phones
2007
- Shared Call Appearance bridging on SoundPoint IP and SoundStation IP Phones (TB 33230)
- Remotely Removing Configuration Override Files on SoundPoint IP Phones
- Disabling Common Features on SoundPoint IP Phones
- SoundPoint IP 500 powered via the IEEE802.3af Inline Power Cable on certain PowerDSine MPL units
- SoundPoint IP 330/320 Phones RMA Procedures (TB 36512)
- Plantronics Headset Lifter Arm Accessory Available for SoundPoint IP Phones (TB 35768)
- Security Advisory - Polycom SoundPoint IP Phones Using Malformed SIP Headers are Vulnerable to Malicious Attack (TB 36233)
- SoundPoint IP 601 Unable to Establish Ethernet Link with 3Com Hub (TB 35878)
- Error Messages on SoundPoint IP 600/601 Phones When Upgrading to SIP 2.0.3B and 2.1 (TB 34605)
- Configuration Changes for DST for 2007 on SoundPoint IP and SoundStation IP Phones (TB 17803)
- Billing Code Entry on SoundPoint IP Phones with Sylantro (EA 9368)
- Using Custom Certificates on SoundPoint IP Phones (EA 17877)
