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CCX 400

  • Watch video on how to upgrade CCX 400 phones running software version 1.0.0.0200 or 1.0.1.0054 to version 6.2.22.0185 using USB. 
Product Name Product Name & Notes Software Download Release Notes Release Date
Poly CCX 400 Business Media Phones Software 6.2.22.0185 Release Notes (PDF) 549 MB Oct 16, 2020
Poly CCX 400 Business Media Phones Teams Software 6.2.22.0185 Release Notes (PDF) 549 MB Oct 16, 2020
Poly CCX 400 1.0.X to Poly UCS 6.2.22.0185 USB Upgrade (Teams) Release Notes (PDF) 544 MB Oct 16, 2020
Poly CCX 400 Business Media Phones Software 6.2.21.1428 Release Notes (PDF) 551 MB Sep 16, 2020
Poly CCX 400 Business Media Phones Software 6.2.11.1475 Release Notes (PDF) 533 MB Jun 29, 2020
Poly CCX 400 Business Media Phones Release Notes 1.0.1 May 18, 2020
Poly CCX 400 Business Media Phones Release Notes 1.0.0 Jan 24, 2020
Poly CCX 400 Business Media Phones Teams Software 6.2.21.1198 Release Notes (PDF) 549 MB Sep 16, 2020
Poly CCX 400 Business Media Phones Software 6.2.22.0185 Release Notes (PDF) 549 MB Oct 16, 2020
Poly CCX 400 Business Media Phones Teams Software 6.2.22.0185 Release Notes (PDF) 549 MB Oct 16, 2020
Poly CCX 400 1.0.X to Poly UCS 6.2.22.0185 USB Upgrade (Teams) Release Notes (PDF) 544 MB Oct 16, 2020
Poly CCX 400 Business Media Phones Software 6.2.21.1428 Release Notes (PDF) 551 MB Sep 16, 2020
Poly CCX 400 Business Media Phones Software 6.2.11.1475 Release Notes (PDF) 533 MB Jun 29, 2020
Poly CCX 400 Business Media Phones Release Notes 1.0.1 May 18, 2020
Poly CCX 400 Business Media Phones Release Notes 1.0.0 Jan 24, 2020
Poly CCX 400 Business Media Phones Teams Software 6.2.21.1198 Release Notes (PDF) 549 MB Sep 16, 2020
Poly Better Together over Ethernet Connector (BToE) Application 4.3.0 Release Notes (PDF) 5.7 MB Dec 19, 2019
Document Name Language
Poly CCX Business Media Phones with Better together over Ethernet User Guide (HTML)
Poly CCX Business Media Phones with Microsoft Administrator Guide (HTML)
Poly CCX Business Media Phones with Microsoft Teams User Guide (HTML)
Poly CCX Business Media Phones with OpenSIP Administrator Guide (HTML)
Poly CCX Business Media Phones with OpenSIP Parameter Guide (HTML)
Poly CCX Business Media Phones with OpenSIP Provisioning Guide (HTML)
Poly CCX Business Media Phones with OpenSIP User Guide (HTML)
Poly CCX Business Media Phones with Skype for Business User Guide (HTML)
Quick Tips for Poly CCX Business Media Phones with Microsoft Teams
Quick Tips for Poly CCX Business Media Phones with OpenSIP
Document Name Language
Polycom End User License Agreement
Document Name Language
BroadSoft Busy Lamp Field (BLF) and Key System Emulation Technical Reference
Poly CCX Business Media Phones Certificates Update
Poly CCX Business Media Phones Encryption Reference Guide
Poly CCX Business Media Phones Offer of Source for Open Source Software
Poly CCX Business Media Phones Privacy Guide
Poly CCX Business Media Phones Safety and Regulatory Notices
Document Name Language
Poly CCX Business Media Phones with Microsoft Administrator Guide 6.2.21
Poly CCX Business Media Phones with Microsoft Administrator Guide 5.9.12
Poly CCX Business Media Phones with Microsoft Teams User Guide 6.2.21
Poly CCX Business Media Phones with Microsoft Teams User Guide 5.9.12
Poly CCX Business Media Phones with OpenSIP Administrator Guide 6.2.21
Poly CCX Business Media Phones with OpenSIP Administrator Guide 6.2.11
Poly CCX Business Media Phones with OpenSIP User Guide 6.2.21
Poly CCX Business Media Phones with OpenSIP User Guide 6.2.11
Poly CCX Business Media Phones with Skype for Business User Guide 6.2.21
Poly CCX Business Media Phones with Skype for Business User Guide 5.9.12