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RealPresence Resource Manager

The RealPresence Resource Manager system is a management solution that provides unified management of the Polycom® RealPresence® Clariti™ and video and audio endpoints. Unified management features include license management, monitoring, conference scheduling, and provisioning of Polycom video infrastructure products and as well as both Polycom and third-party endpoints within your environment.

The RealPresence Resource Manager system is available in an Appliance Edition (software packaged to be hosted on a server) and a Virtual Editon (software packaged for virtual hosts).

PLEASE NOTE:

When you upgrade to RealPresence Resource Manager 10.0 and later, you must use the RealPresence Resource Manager system to license supported products. Please carefully review the RealPresence Resource Manager System release notes and upgrade guide.

  • Upgrade paths as outlined in the Release Notes must be followed.
  • RPONE AND RP a-la-carte are no longer supported licenses in DMA version 10.0 and later. Only Clariti (using RPRM) licensed system or a CFS (using license file) licensed system are supported with DMA 10.x (See DMA Operations Guide, Licensing section). Contact your Poly partner for assistance with migration from RPOne and RP a-la-cart licenses to Clarity licenses.

WARNING! DO NOT attempt to upgrade your RPRM if you are unaware of your Service Contract has expired. The system will check entitlement only after an upgrade procedure has taken place. If your Service Contract has expired and the version upgraded to is not within your valid version window, you Clariti Solution will not process calls. To check version window, you can login with your Polycom License Center account and reference the RPRM Previous Releases tab.

Product Name Product Name & Notes Software Download Release Notes Release Date
RealPresence Resource Manager System Upgrade Software for 10.7.0 Release Notes (PDF) 2.5 GB Jul 17, 2019
RealPresence Resource Manager System Upgrade Software for 10.6.0 Release Notes (PDF) 2.5 GB Mar 15, 2019
RealPresence Resource Manager System Upgrade Software for 10.5.0 Release Notes (PDF) 2.5 GB Dec 21, 2018
RealPresence Resource Manager System Upgrade Software for 10.4.0 Release Notes (PDF) 2.3 GB Jul 17, 2018
RealPresence Resource Manager System Upgrade Software for 10.3.0 Release Notes (PDF) 2.4 GB Dec 19, 2017
RealPresence Resource Manager System Upgrade Software for 10.2.0 Release Notes (PDF) 1.0 GB Oct 02, 2017
RealPresence Resource Manager System Upgrade Software for 10.1.0 Release Notes (PDF) 2.30 GB May 02, 2017
RealPresence Resource Manager System Upgrade Software for 10.0.1 Release Notes (PDF) 905 MB Oct 18, 2016
RealPresence Resource Manager System Upgrade Software for 10.0.0 Release Notes (PDF) 2.26 GB Aug 05, 2016
RealPresence Resource Manager System USB Configuration Utility File for 10.0.0 91.7 KB Aug 05, 2016
RealPresence Resource Manager System Upgrade Software for 9.0.1 Release Notes (PDF) 603 MB Dec 23, 2015
RealPresence Resource Manager System Upgrade Software for 9.0.0 Release Notes (PDF) 1.50 GB Dec 23, 2015
RealPresence Resource Manager System Upgrade Software for 8.4.1 Release Notes (PDF) 535 MB Sep 18, 2015
RealPresence Resource Manager System Upgrade Software for 8.4.0 Release Notes (PDF) 1.48 GB Jun 15, 2015
RealPresence Resource Manager System Upgrade Software for 8.3.2 Release Notes (PDF) 850 MB Mar 27, 2015
RealPresence Resource Manager System Upgrade Software for 8.3.1 Release Notes (PDF) 850 MB Mar 13, 2015
RealPresence Resource Manager System Upgrade Software for 8.3.0 Release Notes (PDF) 2.65 GB Dec 19, 2014
RealPresence Resource Manager System Upgrade Software for 8.2.1 Release Notes (PDF) 430 MB Nov 03, 2014
RealPresence Resource Manager System Upgrade Software for 8.2.0 Release Notes (PDF) 430 MB Jun 27, 2014
RealPresence Resource Manager System Upgrade Software for 8.1.1 Release Notes (PDF) 440 MB Apr 18, 2014
RealPresence Resource Manager System, Endpoint Model Definition File 63 KB Jul 23, 2018
RealPresence Resource Manager System, Virtual Edition Software and Release Notes
Document Name Language
Polycom End User License Agreement
Document Name Language
RealPresence Resource Manager API Documentation 3.2.6 (HTML)
RealPresence Resource Manager Offer of Source for Open Source Software 10.6.0
RealPresence Resource Manager Offer of Source for Open Source Software 10.5.0
RealPresence Resource Manager Offer of Source for Open Source Software 10.4.0
RealPresence Resource Manager Offer of Source for Open Source Software 10.3.0
RealPresence Resource Manager Offer of Source for Open Source Software 10.1.0
RealPresence Resource Manager Offer of Source for Open Source Software 9.0.0
RealPresence Resource Manager Offer of Source for Open Source Software 8.4.0
RealPresence Resource Manager Offer of Source for Open Source Software 8.3.1
RealPresence Resource Manager Offer of Source for Open Source Software 8.3.0
RealPresence Resource Manager Offer of Source for Open Source Software 8.2.0
RealPresence Resource Manager System Getting Started Guide 10.3.0 (HTML)
RealPresence Resource Manager System Getting Started Guide 10.1.0
RealPresence Resource Manager System Getting Started Guide 10.0.0
RealPresence Resource Manager System Getting Started Guide 9.0.1
RealPresence Resource Manager System Getting Started Guide 9.0.0
RealPresence Resource Manager System Getting Started Guide 8.4.0
RealPresence Resource Manager System Getting Started Guide 8.3.1
RealPresence Resource Manager System Getting Started Guide Appliance Edition 8.3.0
RealPresence Resource Manager System Getting Started Guide Appliance Edition 8.2.0
RealPresence Resource Manager System Getting Started Guide Virtual Edition 8.3.0
RealPresence Resource Manager System Getting Started Guide Virtual Edition 8.2.1
RealPresence Resource Manager System Getting Started Guide Virtual Edition 8.2.0
RealPresence Resource Manager System Operations Guide 10.7.0 (HTML)
RealPresence Resource Manager System Operations Guide 10.6.0
RealPresence Resource Manager System Operations Guide 10.5.0
RealPresence Resource Manager System Operations Guide 10.4.0 (HTML)
RealPresence Resource Manager System Operations Guide 10.3.0
RealPresence Resource Manager System Operations Guide 10.1.0
RealPresence Resource Manager System Operations Guide 10.0.0
RealPresence Resource Manager System Operations Guide 9.0.1
RealPresence Resource Manager System Operations Guide 9.0.0
RealPresence Resource Manager System Operations Guide 8.4.0
RealPresence Resource Manager System Operations Guide 8.3.0
RealPresence Resource Manager System Operations Guide 8.2.0
RealPresence Resource Manager System Scheduler's Guide 10.1.0
RealPresence Resource Manager System Scheduler's Guide 10.0.0
RealPresence Resource Manager System Scheduler's Guide 9.0.1
RealPresence Resource Manager System Scheduler's Guide 9.0.0
RealPresence Resource Manager System Scheduler's Guide 8.4.0
RealPresence Resource Manager System Scheduler's Guide 8.3.0
RealPresence Resource Manager System Scheduler's Guide 8.2.0
RealPresence Resource Manager System Upgrade Guide 10.0.0
RealPresence Resource Manager System Upgrade Guide 9.0.0
RealPresence Resource Manager System Upgrade Guide 8.4.0
RealPresence Resource Manager System Upgrade Guide 8.3.0
RealPresence Resource Manager System Upgrade Guide 8.2.0
RealPresence Resource Manager System Web Scheduler's Guide 10.7.0 (HTML)
RealPresence Resource Manager System Web Scheduler's Guide 10.6.0
RealPresence Resource Manager System Web Scheduler's Guide 10.5.0
RealPresence Resource Manager System Web Scheduler's Guide 10.3.0