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Popular Questions
WELCOME TO YOUR POLYCOM SUPPORT PORTAL: THINGS YOU SHOULD KNOW How to get support for Plantronics products How to get support for OBi products Where to find information on Voice products What model or type of phone do I have? Where to find the product serial number for Polycom products How to reset a Polycom VVX phone when the Admin password is lost or unknown MoreLicensing & Product Registration
- Customer and Partner access to register products and receive license key codes
- Approved Partner access to company assets like Service Requests and Entitlements
Self-Service
- Customer and Partner access to RMA and Service Request status information
- Approved Partner access to raise new RMA Requests
Account Management
- Partner access to view entitlement, warranty information and upgrade paths for products
- Approved Partner access to generate Customer Welcome Letters
Security Alerts and Security Bulletins
- Security Bulletin - Worldwide H.323 and SIP Botnet Calling Video Systems Version 1.5
- Security Bulletin - HDX Versions Older than 3.1.12 and Omni Botnet Version 1.1
- Security Advisory - Processor Based "Speculative Execution" Vulnerabilities AKA "Spectre" and "Meltdown" on Polycom Products Version 1.9
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