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RealPresence Trio


NOTICE: Polycom UC Software 5.4.4AA should be used only with the RealPresence Trio 8800 system for audio-only calling. After discovering issues with UC Software 5.4.4AA, Polycom has made the decision to withdraw support of UC Software 5.4.4AA for use with the RealPresence Trio Visual+ system. Polycom recommends that you do not deploy UC Software 5.4.4AA with the RealPresence Trio Visual+ system and use UC Software 5.4.4AB and newer instead. If you have any questions, please contact your Polycom support representative.

NOTICE: As of January 2017, Polycom began shipping the RealPresence Trio 8800 with a new MAC ID/Serial Number range.  The RealPresence Trio Visual+ accessory is expected to start shipping with the same new MAC ID range in Q2’17. Prior to this change, all MAC/Serial Numbers began with 00:04:F2:xx:xx:xx. The new MAC ID/Serial Number range starts with 64:16:7f:xx:xx:xx.