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Polycom UC Software: Important Notices

Notes

For complete information on the most recent Polycom UC Software release, see Latest Polycom UC Software Release. If you want to use previous software releases with your Polycom phones, use the Polycom UC Software/Polycom SIP Software Release Matrix to find out which software versions are compatible with your phones. For all other previously released Polycom UC Software versions, consult the Previous VoIP Softwarearchive.

If you are currently using a version of software earlier than UC Software 3.3.0 and are considering an upgrade to a more recent UC Software version, be aware that enhancements to more recent software releases may not be backward compatible. Before downloading and installing more recent software, Polycom strongly recommends that you read about changes to recent software versions in the Polycom UC Software 3.3.0 Administrators’ Guide.

Polycom follows industry standard practices regarding support of software for discontinued End of Life (EOL) products. Polycom supports software for the most current version and one previous major version OR two years after the release – whichever comes first. For reference, see the Polycom End of Life (EOL) Support Policy.

 

Upgrading and Downgrading to UC Software 4.x.x and 5.0.x

As of UC Software 4.x.x and 5.0.x, Polycom has improved the process of upgrading and downgrading software on the phones. For detailed instructions on upgrading and downgrading your phones running UC Software 3.x.x to 4.1.x, see Engineering Advisory 64731: Polycom UC Software 4.0.x: Upgrade and Downgrade Methods..

Use of Polycom UC Software versions 4.1.x and later in Microsoft Lync environments requires you to purchase a software license for each device in your deployment. You must purchase the licenses from the same company you purchased your Polycom phones from. Note that you can operate Polycom phones with Lync Server for trial purposes for up to 30 days without purchasing a license. Use of the software is subject to the terms and conditions of the End User License Agreement. Polycom reserves the right to audit your deployment to verify that you have a license for each phone.

 

Upgrade Notice for UC Software 4.0

Upgrade Notice for UC Software 4.0: If you are updating to UC Software 4.0 or later, you need to update to UC Software 4.0.x using the Polycom Upgrader 4.4.0B Utility. Before you download and install Polycom UC Software version 4.0.0 or higher, Polycom strongly recommends that you review changes to the upgrade procedures detailed in the Polycom UC Software 4.0.0 Administrators’ Guide and in Polycom UC Software 4.0.x Upgrade and Downgrade Methods (Engineering Advisory 64731).

Upgrade Notice for UC Software 3.3.0:: If you use software released prior to Polycom UC Software version 3.3.0 and want to use VVX 500 phones in your organization, you must update your existing configuration files as shown in Simplified Configuration Improvements in Polycom UC Software 3.3.0 (Technical Bulletin 60519).

Support for Older Polycom Products: For information and access to all software releases, and to match your phone model with a UC Software version, refer to the Polycom UC Software/Polycom SIP Software Release Matrix.

If you are currently using a version of software earlier than UC Software 3.3.0 and want to upgrade to a more recent UC Software version, be aware that enhancements to more recent software releases may not be backward compatible. Before downloading and installing more recent software, Polycom strongly recommends that you read about changes to Polycom software versions in the Polycom UC Software 3.3.0 Administrators’ Guide..

Polycom follows industry standard practices regarding support of software for discontinued End of Life (EOL) products. Polycom supports software for the most current version and one previous major version OR two years after the release – whichever comes first. For reference, see the Polycom End of Life (EOL) Support Policy..




Product Name Software Download Release Date
Product Name Software Download Release Date