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The CX5500 Unified Conference Station with the new touchscreen sensor (part number 2201-64374-100) is ONLY supported by software version 1.1.5 or later. You cannot downgrade the software to a version earlier than 1.1.5. However, if you perform a factory restore on the system to a version earlier than 1.1.5, the touchscreen will not work. To restore touchscreen functionality, upgrade the system to version 1.1.5 or later. Refer to the Release Notes for version 1.1.5 for more information.

Product Name Software Download Release Date