The RealPresence Resource Manager system is a management solution that provides unified management of the Polycom® RealPresence® Clariti™ and video and audio endpoints. Unified management features include license management, monitoring, conference scheduling, and provisioning of Polycom video infrastructure products and as well as both Polycom and third-party endpoints within your environment.
The RealPresence Resource Manager system is available in an Appliance Edition (packaged with a system server) and a Virtual Edition (packaged as software only).
When you upgrade to RealPresence Resource Manager 10.0 and later, you must use the RealPresence Resource Manager system to license supported products. Please carefully review the RealPresence Resource Manager System release notes and upgrade guide.
- For RealPresence Resource Manager 9.0.x customers using a conference passcode and / or a chairperson passcode for scheduled conferences, please upgrade to 10.0.1 or later to avoid the issue XMA-10763 existing on 10.0.0.
- Upgrade paths as outlined in the Release Notes (9.0.X => 10.0.0 => 10.0.1) must be followed.