Latest Polycom^® UC Software Release

NEW! UC Software 4.0.2B and 3.1.8 Now Released

Get the latest Polycom UC Software and find out about newly introduced features, engineering notifications and advisories, and product solutions.

Polycom UC Software and supporting documentation is available for the following latest releases:

• UC Software 4.0.2B
• UC Software 3.1.8

Polycom UC Software is the telecommunications industry’s most powerful and flexible SIP software for VoIP-enabled devices. Our UC Software and award-winning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest SIP feature set.

Important Notices

Upgrade Notice for UCS 4.0: If you are updating to UC Software 4.0 or later, you need to update to update to UC Software 4.0.x using the Polycom Upgrader 4.4.0B Utility. Before you download and install Polycom UC Software version 4.0.0 or higher, Polycom strongly recommends that you review changes to the upgrade procedures detailed in the Polycom UC Software 4.0.0 Administrators’ Guide and in Polycom UC Software 4.0.x Upgrade and Downgrade Methods (Engineering Advisory 64731).

Upgrade Notice for UCS 3.3.0: If you use software released prior to Polycom UC Software version 3.3.0 and want to use VVX 500 phones in your organization, you will need to update your existing configuration files. For directions and information on performing this update, see Simplified Configuration Improvements in Polycom UC Software 3.3.0 (Technical Bulletin 60519).

Support for Older Polycom Products: For information and access to all software releases, and to match your phone model with a UC Software version, refer to the Polycom UC Software/Polycom SIP Software Release Matrix.

Polycom UC Software 4.0.2B

Download Polycom UC Software 4.0.2B and find supporting documentation for product features and solutions.

Software Downloads

• Polycom UC Software 4.0.2 B [Combined] (LINK)
• Polycom UC Software 4.0.2 B [Split] (LINK)

• BootROM 4.4.0B Upgrader Utility (LINK)
• Polycom UC Downgrader 4.5.0B Utility (LINK)
• Polycom Desktop Connector (PDC) (LINK)

Supporting Documentation

• Polycom UC Software 4.0.2 B Release Notes (PDF)
• Polycom UC Software 4.0.1 Administrators’ Guide (PDF)
• Provisioning Polycom Phones for Use with Microsoft® Lync Server 2010 (Provisioning Guide) (PDF)
• Polycom Unified Communications Solution for Microsoft® Environments (LINK)
• Polycom UC Software 4.0 Web Configuration Utility User Guide (PDF)

Note: For tips and best practices on provisioning Polycom phones and on using the configuration files, refer to the following documents:

• How to Provision a Polycom Phone (Provisioning Guide 68638) (PDF)
• Provisioning with the Master Configuration File (Best Practices 75907) (PDF)
• Provisioning UC Software Provisioning Best Practices (White Paper 60806) (PDF)

Documentation supporting Polycom UC Software 4.0.2B is available for the following product solutions: SoundPoint IP 321/331, 335, 450, 550, 560, 650, 670; SoundStation IP 5000, 6000, 7000, Duo; Business Media Phones VVX 500, VVX 1500, VVX 1500 D; SpectraLink 8400 Series Wireless Telephone; SoundStructure C Series.

Brochures and Data Sheets

• Polycom UC Software 4.0 DataSheet (PDF)
• Press Release: Polycom Provides Broadest Range of UC Solutions Interoperable with Microsoft® Lync™, including Polycom HD Video and Voice™ Solutions (LINK)

Newly Introduced Features

• Using Premium Automatic Call Distribution for Call Centers (Feature Profile 76179) (PDF)
• Microsoft Lync Server 2010 Integration (Feature Profile 72430) (PDF)
• Extend Your PC to Your Phone with the Polycom Desktop Connector (Feature Profile 52855) (PDF)

Note: For other previously released features, see the complete list of Polycom Profiled UC Software Features.

New Advisories and Notifications

• Polycom UC Software 4.0.x Upgrade and Downgrade Methods (Engineering Advisory 64731) (PDF)
• Power Consumption on Polycom Phones (Engineering Advisory 48152) (PDF)
• Integrating Calendaring, Instant Messaging, and Presence Features (Engineering Advisory 66940) (PDF)
• Using Statically Configured Busy Lamp Field (Engineering Advisory 62475) (PDF)

Note: For the full list of current advisories, see Polycom Engineering Advisories and Technical Notifications.

Polycom UC Software 3.1.8 Legacy End-of-Sale (EOS) Products

Download Polycom UC Software 3.1.8 and find supporting documentation for product features and solutions.

Software Downloads

• Polycom UC Software 3.1.8 [Combined] (LINK)
• Polycom UC Software 3.1.8 [Split] (LINK)

• Download Polycom BootROM 4.1.4 (LINK)
• Polycom BootROM 4.1.4 Release Notes (PDF)

Supporting Documentation

• Polycom UC Software 3.1.8 Release Notes (PDF)
• Polycom UC Software 3.1 Administrators’ Guide (PDF)

Supporting documentation is available for each of the following product solutions: SoundPoint IP 301, 501, 600, 601; SoundStation IP 4000.

Note: For tips and best practices on provisioning Polycom phones and on using the configuration files, refer to the following documents:

• How to Provision a Polycom Phone (Provisioning Guide 68638) (PDF)
• Provisioning with the Master Configuration File  (Best Practices 75907) (PDF)
• Provisioning UC Software Provisioning Best Practices (White Paper 60806) (PDF)

Comments/Notes:

End of Life (EOL) Notice: Polycom follows industry standard practices regarding support of software for discontinued EOL products. Polycom supports software for the most current version and one previous major version OR two years after the release – whichever comes first. For reference, see the Polycom's End of Life (EOL) Support Policy.

Deploying UC Software 3.1.8 in environments using Legacy Phones: When deploying UCS 3.1.8 in environments that include any Legacy phones, it is essential that you match the configuration files parameters and values with the software version you are using. For more information, see Maintaining Older Polycom Phones Beyond Their Last Supported Software Release (Technical Bulletin 35311).

Shipping Configuration Changes: Polycom periodically updates the shipping configurations of the SoundPoint IP, SoundStation IP, and VVX business media phones. Before updating your phones to or from an earlier UC Software version, see the Product Shipping Configuration Change Notice for details.