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The Power of Support.Polycom.com!
To help you gain the most from your Support Portal experience, we have compiled a list of common Support Portal issues that will help answer your questions.
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To solve your product inquiries please visit our knowledgebase.
For inquiries related to troubleshooting or seeking return or repair please open a service request.
Please Note: First contact the Service Provider you have contracted for service and support. When contacting Polycom for technical assistance, your Polycom product serial number will be required.
Support on out of warranty or out of contract products and issues may be charged. To reach Technical Support or Repair Services by phone, please contact us
For product sales information please fill out a request.
To reach a sales representative by phone:
North & South America
1-800-765-9266 option 1
Hours of operation are Monday - Friday 6:00AM - 4:30PM PST
Europe, Middle East, & Africa (EMEA)
+44 (0) 1753 723 282
Australia and New Zealand +61 2 9978 8000 | India +91 0124486160| Indonesia 00180-365-7330
Rest of Asia (+ IDD International Direct Dial access) +800-2-7659266
Mexico, Central America & Caribbean +52-55- 8421-110 | Llamada sin costo 01 800 52 765 9266
Brazil +55-11-3443-7936 | Toll Free 0800 725 7526
Argentina +54-11-4259-8103 | Peru +511-211-2666 | Chile +562 273 8923