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| United States [change] |
Polycom 24x7x4 Hour Response Availability
Polycom makes available certain maintenance offerings that provide entitlement for 4 hour onsite response. Premier Onsite 24x7x4 is designed to provide the highest level of service for Polycom’s UC Intelligent Core products, and ImmersiveCare 24x7x4 is designed to provide that same level of service for Polycom’s Immersive Telepresence solutions. These 4 hour response offerings are defined as a two hour driving distance from the center of the following cities. To request a custom quote for 4 hour response offerings outside these locations, please contact your service sales representative.
Region |
Sub-Region |
Country |
City Location |
Location Type |
| APAC |
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Australasia |
Australia |
Sydney |
DC |
|
Eastern/Central Asia |
China |
Beijing |
4 Hour |
|
Eastern/Central Asia |
China |
Shanghai |
DC |
|
Southern Asia |
India |
Mumbai |
DC |
|
Eastern Asia |
Japan |
Tokyo |
DC |
|
Southeast Asia |
Singapore |
Singapore |
Hub |
|
Eastern Asia |
South Korea |
Seoul |
4 Hour |
|
| CALA |
South America |
Argentina |
Buenos Aires |
DC |
South America |
Brazil |
Sao Paulo |
DC |
|
South America |
Brazil |
Rio de Janeiro |
4 Hour |
|
South America |
Chile |
Santiago |
DC |
|
South America |
Colombia |
Bogota |
DC |
|
South America |
Ecuador |
Quito |
DC |
|
North America |
Mexico |
San Luis Potosi |
DC |
|
North America |
Mexico |
Mexico City |
4 Hour |
|
South America |
Bolivia |
Santa Cruz |
DC |
|
Central America |
Costa Rica |
San Jose |
DC |
|
South America |
Peru |
Lima |
DC |
|
South America |
Venezuela |
Caracas |
DC |
|
| EMEA |
Eastern Europe/Northern Eurasia |
Croatia |
Zagreb |
4 Hour |
Nothern Europe |
Finland |
Helsinki |
4 Hour |
|
Western Europe |
France |
Paris |
4 Hour |
|
Central Europe |
Germany |
Berlin |
4 Hour |
|
Central Europe |
Germany |
Frankfurt |
4 Hour |
|
Southern Europe |
Greece |
Athens |
4 Hour |
|
Southern Europe |
Italy |
Milan |
4 Hour |
|
Southeastern Europe |
Morocco |
Casablanca |
4 Hour |
|
Nothern Europe |
Netherlands |
Amsterdam |
Hub |
|
Nothern Europe |
Norway |
Oslo |
4 Hour |
|
Western Europe |
Portugal |
Lisbon |
4 Hour |
|
Eastern Europe/Northern Eurasia |
Russia |
Moscow |
DC |
|
Southern Africa |
South Africa |
Johannesburg |
DC |
|
Western Europe |
Spain |
Madrid |
4 Hour |
|
Central Europe |
Switzerland |
Zurich |
4 Hour |
|
Southeastern Europe |
United Arab Emirates |
Dubai |
4 Hour |
|
Southeastern Europe |
Turkey |
Istanbul |
4 Hour |
|
Northern Europe |
UK |
London |
4 Hour |
|
Northern Europe |
UK |
Birmingham |
4 Hour |
|
| NA |
North America |
Canada |
Calgary, Alberta |
4 Hour |
North America |
Canada |
Toronto |
DC |
|
North America |
Canada |
Montreal |
4 Hour |
|
North America |
USA |
Silver Springs, MD |
4 Hour |
|
North America |
USA |
Atlanta, GA |
4 Hour |
|
North America |
USA |
Chicago, IL |
4 Hour |
|
North America |
USA |
Nashville, TN |
4 Hour |
|
North America |
USA |
Hayward, CA |
4 Hour |
|
North America |
USA |
Washington, DC |
4 Hour |
|
North America |
USA |
Pine Brook, NJ |
Hub |
|
North America |
USA |
Reston, VA |
4 Hour |
|
North America |
USA |
Indianapolis, IN |
4 Hour |
|
North America |
USA |
Neenah, WI |
4 Hour |
|
North America |
USA |
Mount Vernon, OH |
4 Hour |
-
Telepresence and Video
- HDX Series
- CX Series
- Polycom® VVX® 1500 D
- Converged Management Application CMA Desktop
- QDX 6000™
- V Series
- VSX™ Series
- RPX™ HD Series
- OTX™ HD Series
- TPX™ HD
- ATX
- Instructor™ FS
- Executive Collection
- Personal Telepresence
- PVX™ Software Application
- Video Control Application
- PowerCam Presenter™
- RealPresence™ Mobile
-
Other Video
- 240/260 System
- 550 System
- 760 Compact System
- 760XL Compact System
- Concorde 4500™ System
- Intel® TeamStation™ System
- Interactive FlipChart
- Interactive WhiteBoard
- iPower™ 600 and 685
- iPower™ 9000 Series
- iPower™ 960
- Live50™ System
- Live100™ System
- Live200™ & Live200™ NT System
- LiveDTK™
- LiveGateway™ System
- LiveLan™ System
- LiveScheduler™
- OnWAN 250/350 System
- Personal WhiteBoard
- Premier Video Communications Solutions
- ProShare® Video System 500
- SwiftSite™ Compact System
- Venue 2000™ System
- ViaVideo® II
- ViewStation® EX
- ViewStation® FX
- ViewStation® H.323
- ViewStation® MP
- ViewStation® SP 128
- ViewStation® SP 384
- VS4000™
-
Voice
- Polycom UC Software
- Provisioning Solutions
- SoundStructure
- SoundStation
- SoundStation IP Series
- Business Media Phones
- SoundPoint
-
SoundPoint IP
- SoundPoint® IP 300
- SoundPoint® IP 301
- SoundPoint® IP 320/330
- SoundPoint® IP 321/331
- SoundPoint® IP 335
- SoundPoint® IP 430
- SoundPoint® IP 450
- SoundPoint® IP 500
- SoundPoint® IP 501
- SoundPoint® IP 550
- SoundPoint® IP 560
- SoundPoint® IP 600
- SoundPoint® IP 601
- SoundPoint® IP 650
- SoundPoint® IP 670
- SoundPoint® IP Attendant Console
- SoundPoint® IP Color Attendant Console
- SoundPoint® IP Color Expansion Module
- SoundPoint® IP Expansion Module
- SoundPoint® IP Backlit Expansion Module
- Vortex
- Polycom Communicator
- Polycom QSX™
- VoiceStation
- CX Series
-
DECT Communications
- KIRK Butterfly Handset Series
- KIRK 2010 Handset
- KIRK 3040 Handset
- KIRK 4020 Handset
- KIRK 4040 Handset
- KIRK 4080 Handset
- KIRK 5020 Handset
- KIRK 5040 Handset
- KIRK 6020 Handset
- KIRK 6040 Handset
- KIRK 7010 Handset
- KIRK 7020 Handset
- KIRK 7040 Handset
- KIRK Wireless Server 300
- KIRK Wireless Server 500
- KIRK Wireless Server 600v3
- KIRK Wireless Server 2500
- KIRK Wireless Server 6000
- KIRK Wireless Server 8000
- KIRK Wireless Server 1500
- KIRK Wireless Server 1500 Rack Version
- KIRK IP Base Stations
- KIRK Base Stations
- KIRK Repeaters
- KIRK DECT Application Module 6.0
- KIRK Deployment Kit
- KIRK 1610 Diagnostic Handset Tool
-
Wi-Fi Communications
- SpectraLink® 8400 Wireless Telephone
- SpectraLink 8020 Wireless Telephone
- SpectraLink 8030 Wireless Telephone
- SpectraLink 8002 Wireless Telephone
- SpectraLink e340 Wireless Telephone
- SpectraLink h340 Wireless Telephone
- SpectraLink i640 Wireless Telephone
- SpectraLink 8000 SVP Server
- SpectraLink 8000 Telephony Gateway
- SpectraLink 8000 OAI Gateway
- SpectraLink NCC101 Configuration Cradle
- PBX Integration
- VIEW Certified
-
UC Infrastructure
- Video Content & Management Solutions
- Management & Scheduling
- Collaboration & Conferencing Platforms
- Security - Firewall Traversal
- Video Recording, Streaming and Content Management Solutions
- Strategic Partner Solutions
- RMA Status
- Service Request
- Product Registration
- Product Activation/Upgrade
- Service Policies
- Partner Support Resources
- Feature Request
Polycom, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.
None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law.
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© Polycom, Inc. All rights reserved. |
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